PPI Reclaiming Discussion Part 5

CeeBee49

Hi All, apologies if this has been answered elsewhere...

My husband answered a random call to a claims handler and decided to go along with them to make PPI claims. The company put him through to each on the lenders and it turns out he had PPI on several credit agreements. When he told me this, I told him he should have gone to the lenders directly so as not to pay the claims handling fee. I have now offered to try and do it all for him for the same fee they would have charged .
The company keep chasing him to fill in the forms and follow up the claims, but he hasn't done so yet. He says he hasn't signed anything. But if he had, would he be legally bound to continue with them, or could I just take over? Is he bound to them as they made phone calls for him (even thought he did the talking)?
Many thanks all.

cappo

Insider101 wrote: »

Would a DCA have authority to offer a settlement figure without recourse to the owner of the debt? Genuine question I'm no expert in this field.

Anyway in answer to the original question, the best course of action is just to phone Co-op and ask. We can speculate all we want but ultimately it is their decision.

There is no room to negotiate over the offer figure, that is calculated in accordance with set guidelines. But there may well be over the settlement figure on the account.

Hi if a debt collection agancy has the debt on its books it's purchased it at a significant reduction from the lender so yes they would have the authority as it's now there debt.

cappo

CeeBee49 wrote: »

Hi All, apologies if this has been answered elsewhere...

My husband answered a random call to a claims handler and decided to go along with them to make PPI claims. The company put him through to each on the lenders and it turns out he had PPI on several credit agreements. When he told me this, I told him he should have gone to the lenders directly so as not to pay the claims handling fee. I have now offered to try and do it all for him for the same fee they would have charged .
The company keep chasing him to fill in the forms and follow up the claims, but he hasn't done so yet. He says he hasn't signed anything. But if he had, would he be legally bound to continue with them, or could I just take over? Is he bound to them as they made phone calls for him (even thought he did the talking)?
Many thanks all.

unless you've signed anything your not obligated, if nothing has been signed you owe the claims company sharks nothing, make sure you keep it that way, keep your husband away from the mail and phone lol.:)

Insider101

cappo wrote: »

Hi if a debt collection agancy has the debt on its books it's purchased it at a significant reduction from the lender so yes they would have the authority as it's now there debt.

This is true, but a significant number of DCAs are, as the name implies, agents. Ie they are simply working to collect it on behalf of the bank and do not actually purchase the rights to the debt. They are just an outsourcer paid to chase the debt. In this situation I am not sure they would have the authority to decide what is or isn't acceptable in settlement?

confused19_2

my ex went to a claims company and received 2 cheques for mis-sold ppi - she then contacted me saying that i also had 2 cheques to claim, so i phoned the bank - cheques r on way - my question is do i need to pay claims company? - i have not signed anything..

max555

confused19 wrote: »

my ex went to a claims company and received 2 cheques for mis-sold ppi - she then contacted me saying that i also had 2 cheques to claim, so i phoned the bank - cheques r on way - my question is do i need to pay claims company? - i have not signed anything..

No, you don't owe them a penny. Going to the claims co was your ex's mistake and she is responsible for all their fees.

confused19_2

thanks max - she is saying that i have to pay half - do they charge 30% ?

[Deleted User]

confused19 wrote: »

she is saying that i have to pay half - do they charge 30% ?

I would imagine she's rather hoping that you will pay half. Since every claims company charges differently (although some certainly do charge 33%), I'd want to see their bill first if I was considering helping her out.
If I were you, and I was on good terms with her, I'd offer a token amount.

confused19_2

Moneyineptitude wrote: »

I would imagine she's rather hoping that you will pay half. Since every claims company charges differently (although some certainly do charge 33%), I'd want to see their bill first if I was considering helping her out.
If I were you, and I was on good terms with her, I'd offer a token amount.

thanks - i will ask to see the bill as she said the bill is in both names? would company do that?

[Deleted User]

confused19 wrote: »

thanks - i will ask to see the bill as she said the bill is in both names? would company do that?

They can't bill to your name unless you have signed a contract with them.