PPI Reclaiming Discussion Part 5

amersall

jcro wrote: »

Hi
I have finally got around to trying to reclaim PPI this morning. I am fairly sure I have been sold it and have some paperwork I think. But tried to speak to Bank of Scotland this morning where I have mortgage and they passed me around 3 different numbers without giving me any help. I have a mortgage with them and an endowment originally with Scottish Amicable (now owned by Prudential). I took them out at the end of 1998. I remember them telling me I had to have the insurance but I am self employed so I now understand that it would have made no difference. Would the PPI have been on the endowment on the interest only mortgage?

I also seem to have a Royal and Sun Alliance protection plan for that period but not sure if this was home insurance but the document in it refers to critical illness, loss of income etc.

I am confused. Can anyone help? Where do I start if I am not sure what I signed and paid for? All I know at the moment is my endowment is underperforming and won't be enough to pay the mortgage off - so any repayments would be very welcome.

Post your question here
http://forums.moneysavingexpert.com/forumdisplay.php?f=187
You will get more help with regards the endowment.

mandiann

Im needing some advice , I was successful with a claim from santander but they only put part of the payment in to my current account and the rest to a balance outstanding on the loan , problem being there was no balance left on the loan as i payed it off in full and the account closed , numerous phone calls later and i still have not recieved the money owing to me , any advice greatly recieved please

-taff

Have you got proof you paid it off? If you have, photocopy it, and send it to them.

anna_grant

I am new to all this.

I took out a secured loan in November 2003 and it was paid off when my flat sold in July 2012. The loan had PPI on it and I was told at the time that I took out the loan that I could not have the loan unless I took out their PPI.

The loan was with I-Group but was sold through a broker - Turnkey Mortgages Limited and that is who the PPI was with. I was a lot less savvy about finances then and wasn't even aware that I'd gone through a broker! Not until I started these investigations.

My understanding is that I have no chance of making a claim as brokers were not regulated until Jan 2005. Is this correct?

mandiann

-taff wrote: »

Have you got proof you paid it off? If you have, photocopy it, and send it to them.[/QUO
sadly no the one person i spoke to said that she can see where the mistake is and that the money will be paid into my account in a week yet another conversation and still nothing , i wonder if the ombudsman be able to take over my complaint

[Deleted User]

mandiann wrote: »

i wonder if the ombudsman be able to take over my complaint

If you take this to the Ombudsman you will wait up to eighteen months. I'd wait for the Bank to respond if I were you, especially as they've already said they can see where the mistake was made.

GAZMAC

Hi thereeveryone,

New to thissite and claiming ppi so please bear with, I recently contacted HSBC via thetelephone to obtain all my information on loans and cards that have ppiincluded yesterday I received a letter from there regulated sales complaintsdept stating that they have made a thorough search and can regrettably find nodocumentation I requested although the letter dose have all my loan accountnumbers on so they must have some record of my loans ect any thoughts how Ishould proceed?
GAZ

GAZMAC

AS I stated new to this but i'm sure you can all work out where the spaces should be!!!

GAZ

miamumma

Help! I have reclaimed PPI on one old credit card and on a current loan not a problem. I have now attempted to reclaim PPI on an old Egg credit card which was closed years ago - claims now go through a company called Canada Square Operations. They have finally written back to me to advise they are under no obligation to give me information on my old account as it is closed, and as far as they are concerned, the case is now closed

Do I go back to them? Are they legally allowed to withhold information as it is a closed account? Or do I go straight to the Ombudsman?

Thanks

[Deleted User]

GAZMAC wrote: »

I received a letter from there regulated sales complaints dept stating that they have made a thorough search and can regrettably find no documentation

If the Bank no longer have documentation and you don't then, regrettably, your complaint is over before it's begun.