PPI Reclaiming Discussion Part 5

shaun666

I have begun the process of completing the standard forms to reclaim PPI. I have a number of credit cards with the likes of MBNA, American Express and Barclay Card. From my statements I can see that I pay PPI or insurance on almost all of them.
I have had these cards for many years ad generally applied on line or via a leaflet for them.
I do not recall receiving information and advice on the PPI and assumed I should have it so obviously "ticked a box" I have not claimed on any of them.

The standard form asks, would I have other means of paying the card if I was out of work or ill, if I say no is this an admittance that I needed the cover (even though I dont know what it covers)? I dont have any policies relating to these cards or PPI payments.
I am really in two minds on whether I should start claims or leave it OR go via a claims company to save me the hassle.

I have read so much stuff that I cannot see the wood for the trees.

dunstonh

p1kef1sh wrote: »

I was contacted by Yourreclaim.co.uk via a cold call from a firm called Nationwide Legal Services. They want to pursue a claim on my behalf in respect of my paid off repayment mortgage on which I had no insurances of any sort. They claim that the insurance premiums may have been in the interest and not disclosed to me. I have no idea what I am doing and other than confirming that they are "no win no fee" and that acceptance of the application pack does not constitute a contract I am seriously wondering whether there is any point in pursuing this at all. Does anybody have experience of these companies and is it really possible that I was paying PPI premiums in my interest without knowing about it ? How would I have claimed had I needed to?

I wasnt present when you had you call. So, I will answer the points generically as if anyone would have asked them as you have put them.

on which I had no insurances of any sort.

That is unusual but a choice you made. As it happens, most people do have insurances and there is absolutely nothing wrong with that. Which is why most mortgage insurance complaints are rejected. So, straight away, the odds are not good on any complaint even if you have insurance.

They claim that the insurance premiums may have been in the interest

That doesnt happen and would be a lie.

and not disclosed to me.

That doesnt happen and would be a lie. Mortgage insurances would have an application completed. Cancellation rights issued and policy schedule issued. Depending on when it was taken out (pre or post regulation) there would be other documentation too. Most mortgage insurance is standalone and collected by monthly direct debit on the current account. A small number of policies are collected via the mortgage account but appear on the annual mortgage statement. It is not hidden and is disclosed.

The cold calling sales reps from claims companies are paid to get people sign up. So, it isnt in the interest of unscrupulous cold callers to be honest with you.

dunstonh

I have had these cards for many years ad generally applied on line or via a leaflet for them.

That eliminates most complaint reasons. You cant be mis-sold if no-one sold it to you. The provider still needs to make sure their process is compliant and a small number have failed but in most cases, you would not succeed in a mis-sale complaint.

I do not recall receiving information and advice on the PPI and assumed I should have it so obviously "ticked a box" I have not claimed on any of them.

You would not get advice or suitability checks on non-advice cases where you choose to buy it. So, no wrong doing there.

The standard form asks, would I have other means of paying the card if I was out of work or ill, if I say no is this an admittance that I needed the cover (even though I dont know what it covers)?

It shows you have a need. However, as it is a non-advice case where you chose to buy, it doesnt matter what you say there as the card provider has no reason to check.

I am really in two minds on whether I should start claims or leave it OR go via a claims company to save me the hassle.

When a claims company asks you to fill in the same form or their version of it, would you still feel it would save the hassle?

I have read so much stuff that I cannot see the wood for the trees.

bottom line is that you were not mis-sold as you were not sold to. There may be a loophole on a small number of cases where you may get lucky if the box was pre-ticked (for online cases). However, if you ticked the box to select it then you are stuffed.

[Deleted User]

dunstonh wrote: »

The cold calling sales reps from claims companies are paid to get people sign up. So, it isnt in the interest of unscrupulous cold callers to be honest with you.

Just had one of these calls myself. Obviously, I'm not about to be taken in (especially when a bloke with a heavy Indian accent claims to be "in my neighbourhood" and Caller Display shows "international":D) but I decided to act the fool and play along;

"Hello, have you had any loans in the last nine years?"

"No"

"I'm sorry, it's in your best interests to disclose the information as it will help with your claim"

"Claim?"

" Do you have a loan?"

"No, I'm not alone"

" I mean a LOAN"

"There are others here with me"

"F--k off"
(Abrupt end of call)


Just thought I'd share.:rotfl:

annnadee

Hi im just wondering if anyone can help, i have got the info on my ppi, it was1182.53 on the outset of the loan in sept 2001 and the loan was paid up july 2007 could anyone give me an idea of a fair offer to my claim as im not sure how to calculate it??

Paddyt_2

Hello,
I've had a bit of a runaround with Barclays over my ppi complaint on a chain of loans (all with with front loaded ppi) from early 1990s through to 1996. My complaint was rejected initially in August (after 1 day) then re-opened immediately after a phone call from me (reason - policy cannot be traced). Complaint was rejected again for the same reason a couple of weeks later, yet re-opened, again, when I rang to ask why - I had already sent in copies of loan agreement/policy docs /bank statements with the original complaint. Finally, was told yesterday as my case was a "re-open" there was no timescale for a resolution and i may have to wait 6-12 months as there were "thousands" of complaints in this re-open queue. Is my next course of action FOS (which wont be any quicker), just sit and wait for Barclays, or try and attempt to escalate the complaint - do emails to the CEO actually achieve anything ? My main issue is the fact the complaint was closed in error, twice, as I supplied copy docs from the very start.

any advice welcome...

swanjack

[FONT=&quot]Hi all,
I have recently submitted a claim for PPI against the MBNA after having discovered that I was paying it. I had not noticed it on the statements before as my wife deals with the payments etc. I had not asked for or had been sold PPI, so I requested my T&C's. When I got them, the tick box agreeing to PPI was not checked (completed in 2005), so I hadn't agreed to it. MBNA have contacted me and it turns out that I have been paying PPI since 2008, when apparently I agreed to PPI over the telephone. I have no recollection of this phone call and MBNA can't give me any details of it, other than alleging that the phone call took place and I agreed to PPI. I have never taken any PPI as I have always been self employed (at the time in question albeit as a director of my own private family ltd company) and was advised years ago by a Solicitor friend never to take it out as it was a big con.

MBNA have not made a decision yet, could it be possible that they will decline the claim on the basis that I agreed to take out PPI in the unsubstantiated phone call, despite them having provided me with the most recent T&C's which clearly indicate that I did not agree to PPI?

Is there anything I need to be doing before they make their decision at the end of the month.

Many Thanks for any input.

[/FONT]

BLOGGS

I was contacted by one of these claim companies who advised me that even though I didn't take out PPI it could have been added to my monthly payment without me knowing.

I initially assumed that if I did have PPI it would be listed separate on my statements. This company advised me that this was not always the case.

Does anyone know if this is possible. I always choose not to take PPI so wondering if its worth investigating.

Thanks

Pink1808

BLOGGS wrote: »

I was contacted by one of these claim companies who advised me that even though I didn't take out PPI it could have been added to my monthly payment without me knowing.

I initially assumed that if I did have PPI it would be listed separate on my statements. This company advised me that this was not always the case.

Does anyone know if this is possible. I always choose not to take PPI so wondering if its worth investigating.

Thanks

As I understand and with what I have read PPI can not be hidden, I know in my cases my credit cards it was on every statement and on my loans it was front loaded and I have heard a lot of people saying that this it what the claim companies do to start to try and make a case with them.

fbfbfb_2

I recieved a letter from ct capital formally central capital, they were the brokers with whom organised a secured loan for me in 2005. We remortgaged in 2006 and paid this loan off. This letter says it is giving us the chance to complain about being missold ppi. It states that when we purchased the loan there was front loaded ppi on it, the ppi was £2900. I phoned the number and the lady asked if we had life ins, and did we recieve our wages if we were off sick. The answer to both was yes. She said it would be investigated, and I recieved a letter saying we would get an answer to the outcome no later than 8 weeks. I would have looked into this complaint myself earlier but I could not remember the name of the company to check if I did pay ppi on this loan. I did not know for sure if I had it. Am scared to get too excited about getting this money back, as good things like that dont normally happen! Would like to know what you think of this.
Thanks.