PPI Reclaiming Discussion Part 5

moneymadhat52

waddy80 wrote: »

Bit of advice from the experts please.

I'm about to submit a claim to Tesco re a credit card I took out in 2000 by post. I have obtained a copy of my original application, and I did tick the box (I was young and naive). All the form says is cardholder payment protection is designed to protect your Tesco visa card payments in the event of death, accident, sickness or involuntary unemployment. We strongly reccommend you take this cover. For cover just tick the box.

I think that this constitutes a mis-sell as they had not assessed my needs. How can they reccommend without an assessment? At the time I was on a zero hour contract, so would not have been able to claim on unemployment and already had some life cover. I was also living at home with little outgoings. So does this sound like a good case?

I cancelled the ppi in 2005 when I became a lot more financially aware, will this go against me?

To Waddy 80
Have you had any luck with your Tesco cc cardholder protection policy? We are in a similar situation. Tesco replied saying they did not need to give advice back then....so unsure how to proceed. We didn't need this policy and I do feel it was sold in rather a sneaky way!

Andy333

Hi all,

Hopefully somebody can help me, I recently had a rejection letter from Halifax for my PPI claim. The rejection letter states that as I signed the loan agreement in Branch then sufficient information surrounding the product would have been provided by the advisor. Is there any point taking this to the financial ombudsman as I have little evidence that the advisor did not provide much details and sold me a product which was unnecessary.

magpiecottage

booshy01 wrote: »

The reason I have given is that my employment fully covered me for illness for a minimum of 12 months

That MAY be the case but the policy may have paid out anyway.

I have also seen numerous cases where people have said this but, in reality, would receive considerably less than full pay.

I would have received redundancy pay

That is very unlikely to be true. An employer will not waste money insuring somebody they have no reason to suppose might be made redundant - and if they do have such reason the employee will be uninsurable.

So if I were investigating your complaint, I would find your assertions unreliable.

I also requested that the cover was cancelled on many occassions over several years but again they did not cancel it.

Do you have evidence of this?

At present you have not said anything that would cause me to uphold a complaint.

magpiecottage

Andy333 wrote: »

The rejection letter states that as I signed the loan agreement in Branch then sufficient information surrounding the product would have been provided by the advisor.

That is a nonsense. You can still be missold in a branch.

That does not mean it WAS missold, though.

Why do you think it was not suitable for you?

(A single premium added to the loan, if true, is likely to lead to an uphold).

Andy333

Unfortunately I dont have much knowlege surrounding PPI at the time I got the loan I was only 19 and very naive. When going through the application process I was told that taking protection was a necessity and without the protection I stood no chance of bein approved. At the time I advised the advisor that although I was taking the loan over a 12 month period that this would be repaid early as I was due a large sum of money in coming months, to be honest it seems I'm fighting a losing battle.

mintster

Mistakenly posted in main forum when I should have put here:

TSB (Lloyds) PPI Claim I have just received a letter from Lloyds/TSB disuputing my PPI claim with them for a couple of loans which it seems had PPI on them. The loans are pre 2000 and were taken out with TSB.

My argument is simply that I was not made aware of the PPI (I wasn't) and didn't know that they were on the loans. Obviously Lloyds have come back with the info that I would have been informed, given paperwork about PPI etc.

Even though it was so long ago I know I wasn't asked about PPI (subsequent loans where this was offered I turned it down) and although there may have been details contained within the T's and C's I didn't receive any obvious info about it. Also I was made redundant in 2000 (albeit for a short time) and because I was unaware of the PPI I did not make a claim against it.

I know my argument is simply my word against theirs (there is a part of me that wishes I had simply said the advisor told me I wouldn't get the loan without PPI) - as the loans completed so long ago (around 2003/04) do I have any recourse with the financial ombudsman?

I am going to continue my complaint with them first (as I understand I have 28 days) to see if they will take any further info into consideration.

Has anyone else had this sort of argument with Lloyds? Did you get anywhere or am I fighting a losing battle?

TheStoneFist

Hi to all. I am not much of a blogger so I may be posting this all wrong. But here goes anyway. I would like to report a successful claim with one letter template from MSE and one phone call from the bank of just under £9000. That the good part. I would also like some advice as a few strange things happened during the phone call and the follow up letter from the bank was awarding the refund. Here is what happened. About a week after my claim went in I received a phone call from the bank to discuss the claim. This put me at a disadvantage as I was at work and did not have a copy of the claim with me. I played it cool and said that as I did not have a copy with my and I did not want to contradict anything verbally that I may have put in my claim I just referred him back to my submitted claim.
During the talk the bank rep referred to another (earlier) loan that I had not as yet claimed on but intended to. I thought this a strange thing for him to do as I had not made any claim against this loan. When the letter arrived from the bank with the good news about my claim the letter also went into details of how they had looked into the unclaimed loan and found the case unproven to no refund would be awarded.

These are my questions to those in the know:

Is this a tactic of the bank to deflect attention away from a second claim?

How can the bank award or not when I have not filled in a questionnaire about how the PPI was sold to me etc.

What to do now.
Go ahead and claim using MSE template and ignore the banks letter when it refers to the second loan.
Call the number provided on the banks letter where It says ‘If you are unhappy with the details etc etc
Take the letter further up to the Ombudsman

Any advice gratefully received.

jay-1

mintster wrote: »

Mistakenly posted in main forum when I should have put here:

TSB (Lloyds) PPI Claim I have just received a letter from Lloyds/TSB disuputing my PPI claim with them for a couple of loans which it seems had PPI on them. The loans are pre 2000 and were taken out with TSB.

My argument is simply that I was not made aware of the PPI (I wasn't) and didn't know that they were on the loans. Obviously Lloyds have come back with the info that I would have been informed, given paperwork about PPI etc.

Even though it was so long ago I know I wasn't asked about PPI (subsequent loans where this was offered I turned it down) and although there may have been details contained within the T's and C's I didn't receive any obvious info about it. Also I was made redundant in 2000 (albeit for a short time) and because I was unaware of the PPI I did not make a claim against it.

I know my argument is simply my word against theirs (there is a part of me that wishes I had simply said the advisor told me I wouldn't get the loan without PPI) - as the loans completed so long ago (around 2003/04) do I have any recourse with the financial ombudsman?

I am going to continue my complaint with them first (as I understand I have 28 days) to see if they will take any further info into consideration.

Has anyone else had this sort of argument with Lloyds? Did you get anywhere or am I fighting a losing battle?

You would be better sticking with your post in the main thread as you could get "lost" in here.

amersall

TheStoneFist wrote: »

Hi to all. I am not much of a blogger so I may be posting this all wrong. But here goes anyway. I would like to report a successful claim with one letter template from MSE and one phone call from the bank of just under £9000. That the good part. I would also like some advice as a few strange things happened during the phone call and the follow up letter from the bank was awarding the refund. Here is what happened. About a week after my claim went in I received a phone call from the bank to discuss the claim. This put me at a disadvantage as I was at work and did not have a copy of the claim with me. I played it cool and said that as I did not have a copy with my and I did not want to contradict anything verbally that I may have put in my claim I just referred him back to my submitted claim.
During the talk the bank rep referred to another (earlier) loan that I had not as yet claimed on but intended to. I thought this a strange thing for him to do as I had not made any claim against this loan. When the letter arrived from the bank with the good news about my claim the letter also went into details of how they had looked into the unclaimed loan and found the case unproven to no refund would be awarded.

These are my questions to those in the know:

Is this a tactic of the bank to deflect attention away from a second claim?

How can the bank award or not when I have not filled in a questionnaire about how the PPI was sold to me etc.

What to do now.
Go ahead and claim using MSE template and ignore the banks letter when it refers to the second loan.
Call the number provided on the banks letter where It says ‘If you are unhappy with the details etc etc
Take the letter further up to the Ombudsman

Any advice gratefully received.

When you made the original claim they will have looked at others you have had with them and they give you a decision on all.

If you have valid reasons for the mis sell of the second loan then reject the reasons they give for not upholding and ask them to look at this again, if they reject again then send it to FOS.

[Deleted User]

amersall wrote: »

When you made the original claim they will have looked at others you have had with them and they give you a decision on all.

If you have valid reasons for the mis sell of the second loan then reject the reasons they give for not upholding and ask them to look at this again, if they reject again then send it to FOS.

This duplicate post is already being answered (similarly;)) here;
https://forums.moneysavingexpert.com/discussion/4220829