PPI Reclaiming Discussion Part 5

Benny_Dorm

Thankyou for reply.
Tbh, at that point I was, and still am, just grateful to see some light at the end of a very dark tunnel.
Best wishes and thanks again

Benny_Dorm

Ok, Thankyou, I’ll try that. Nothing ventured etc 🙂

new2u

Good afternoon
Im hoping someone can offer me advice, we took out a mortgage in 1989 that includied ppi and i put in a ppi claim for this I recieved a reply yesterday offering me a settlement which is great, they also have looked into a more recent mortgage we took out in 2004 this also has ppi that we knew we were taking but they have also offered a settlement on this due to the fact they are unsure it met our needs at the time which is also great but im unsure whether to keep they more recent ppi in place our mortgage has 6 years left to run and we would stuggle to pay it if my husband came out of work as his is the only income, can anyone offer any advice please i dont want to make to make the wrong decision. many thanks

Nasqueron

If you complain about the policy it will be cancelled - you can't have a refund of a policy and keep the policy so you need to speak to an adviser about whether it's necessary

new2u

thanks i didnt expect them to look into the newest policy as i only sent details for the old one not the the existing one

dunstonh

new2u wrote: »

thanks i didnt expect them to look into the newest policy as i only sent details for the old one not the the existing one

They are required to.

You cant have your cake and eat it.

new2u

dunstonh wrote: »

They are required to.

You cant have your cake and eat it.

It was just a question for advice I wasn't trying to have my cake and eat it as you put it! Is there really any need?

[Deleted User]

new2u wrote: »

I wasn't trying to have my cake and eat it as you put it! Is there really any need?

No, but you need to realise that complaints of wrongdoing are taken very seriously because the regulator insists this is the case.

If you want to keep the (useful?) insurance on your current mortgage then you need to formally withdraw your complaint. If not it will be cancelled and refunded.

You can't have both a refund and continuing insurance cover; it's one or the other.

Understand and appreciate that PPI on mortgages is still retailed today.

new2u

They have sent 2 settlement forms one for the old one for the new so if I only return the old one would the more recent one still carry on as normal?

[Deleted User]

new2u wrote: »

They have sent 2 settlement forms one for the old one for the new so if I only return the old one would the more recent one still carry on as normal?

Accept any refund and that insurance will be cancelled.

You should formally withdraw your complaint in writing if you want continuation of your current insurance.