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Sale of Goods act vs Vodafone

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Comments

  • falko89
    falko89 Posts: 1,687 Forumite
    eefee wrote: »
    How do I downgrade to iOS 4.1?

    You download the firmware from here for iOS 4.1 3GS http://www.iclarified.com/entry/index.php?enid=750

    Hold shift and press restore in itunes and select the firmware, it will load up, when all is complete you will need to load tiny umbrella to kick out of recovery mode, phone will reboot with the connect to iTunes screen and be on iOS 4.1
  • thegoodman
    thegoodman Posts: 1,235 Forumite
    Part of the Furniture Combo Breaker
    edited 28 February 2012 at 3:53PM
    eefee wrote: »
    This part of Vodafone's response is surely inaccurate. No?



    The 1st line of the EU directive states-

    'all new consumer goods, including cars, carry at least a two-year warranty and used consumer goods have a minimum of a one-year warranty.'

    The full directive is here-

    http://www.wak-tt.com/tt/2yearwarranty1.htm

    As far as I know this directive is not become UK law yet.
    We have the the Sale and Supply of Goods to Consumers Regulation Act which covers the proudcts for up to 6 years.
    I think the UK found that the Sale Act we have is better than two years warranty so no need to change the law.
    Thats why still most products have one year warranty not two like other EU states.
    I might be wrong.
  • eefee
    eefee Posts: 62 Forumite
    Thanks Falko. If I do this, will it affect any claim against Vodafone or Apple?
  • indesisiv
    indesisiv Posts: 6,359 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    If you do a quick google then this seems like a fairly common problem when updating the phone. There are quite a few suggestions as to how to fix it and it is not normally a harware problem as such .... just a problem with the upgrade. Have you tried different usb ports or removing the driver for the phone or even uninstalling itunes and reinstalling.
    “Time is intended to be spent, not saved” - Alfred Wainwright
  • Kingsd316
    Kingsd316 Posts: 1,394 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    indesisiv wrote: »
    If you do a quick google then this seems like a fairly common problem when updating the phone. There are quite a few suggestions as to how to fix it and it is not normally a harware problem as such .... just a problem with the upgrade. Have you tried different usb ports or removing the driver for the phone or even uninstalling itunes and reinstalling.


    This is why i suggested restoring it on a different computer, a lot of the time this is caused by a corrupt install or download file, if you can try the full restore on a different PC and still get the problem then at least that isolates it to the phone rather than the PC you are using
    :beer:
  • eefee
    eefee Posts: 62 Forumite
    falko89 wrote: »
    You download the firmware from here for iOS 4.1 3GS http://www.iclarified.com/entry/index.php?enid=750

    Hold shift and press restore in itunes and select the firmware, it will load up, when all is complete you will need to load tiny umbrella to kick out of recovery mode, phone will reboot with the connect to iTunes screen and be on iOS 4.1

    Hi Falko, I'm trying your solution. I've downloaded iOS4 in firefox. Double clicked the file in my downloads folder. It opens iTunes.

    When i press shift and restore in iTunes, I don't get the option to select the firmware.

    It seems to restore but it still says iOS5. It won't then let me restore from a backup

    Am I doing something wrong?
  • eefee
    eefee Posts: 62 Forumite
    Ah hang on. Tiny Umbrella is a program. Trying again
  • reclusive46
    reclusive46 Posts: 2,698 Forumite
    Hi there. I'd seriously suggest going to an Apple Retail store. A genius can issue you a new phone for £120 or if you ask the Genius nicely and say maybe it needs a battery replacement they will be able to offer you a new phone for somewhere between £50 and £60 (Depending on the date bought).
  • NFH
    NFH Posts: 4,413 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi there. I'd seriously suggest going to an Apple Retail store. A genius can issue you a new phone for £120 or if you ask the Genius nicely and say maybe it needs a battery replacement they will be able to offer you a new phone for somewhere between £50 and £60 (Depending on the date bought).
    That's a ridiculous suggestion. Why should the OP pay anything? Under Section 11N of the Supply of Goods and Services Act 1982, the OP can require Vodafone to repair or replace the goods without charge.
  • reclusive46
    reclusive46 Posts: 2,698 Forumite
    NFH wrote: »
    That's a ridiculous suggestion. Why should the OP pay anything? Under Section 11N of the Supply of Goods and Services Act 1982, the OP can require Vodafone to repair or replace the goods without charge.

    Well the OP doesn't seem to be having much luck do they? Realistically its very unlikely Vodafone will do anything.
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