Is it illegal?

ashleighcraig_2

I have just purchased a car from Evans Halshaw, the mileage stated on the advertisement and the used vehicle order form, the odometer reading was 9659, when we then picked up the car the actual reading was 12132 miles, we were also charged £82.49 for a vehicle status check without being given an option. Is there anything we can do about this?

Quentin

Of course.

Take it straight back and ask (demand) all your money back!

[Deleted User]

£82.49 for a status check? You have been had. They would have already of done a check when they bought the car in. Demand a refund. And next time check what you are paying for first before paying.

Norman_Castle

Sale of goods act states goods should be as described. I would expect a partial refund for the extra 3000 miles. Is the "status check" a HPI check?. If you buy from a dealer they are responsible for accurately describing the car. You should not have to pay for this.

molerat

The status check is a known EH con, you are paying for knowing that they have legal title to sell the car, something they should pay for.

anotherbaldrick

When they are obviously stitching you up like a kipper why did you proceed with the purchase ?

Alias_Omega

The mileage should be the mileage that you view the car.

No one buys a car without inspecting it, and at this point you would of/ should of checked the mileage.

Now, if the car had 9.000miles on it when you inspected the car before a sale agreement was made, then 12,000miles when you came to collect it, then its a different story.

You will probably find they have many cars of that spec/description and it was a default advert.

photome

Alias_Omega wrote: »

The mileage should be the mileage that you view the car.

No one buys a car without inspecting it, and at this point you would of/ should of checked the mileage.

Now, if the car had 9.000miles on it when you inspected the car before a sale agreement was made, then 12,000miles when you came to collect it, then its a different story.

You will probably find they have many cars of that spec/description and it was a default advert.

Lots of people buy cars without inspection, especially from Evans halshaw with their huge internet presence.

So my guess is that the first time the OP saw the car was when it was delivered. It was then that either should have refused the car or negotiated a discount as it was false advertising.

default advert! what does that mean, the ad should relate to the car.

Evans halshaw always charge for the status/hpi check and should be factored in to the total price paid.

atrixblue.-MFR-.

HPI should never be factored into any vehicle price, its an option, removing the right to shop else where for HPI is downright wrong.

it is the responsability of the seller to ensure the vehicle conforms to the advert they have placed.

it is the sellers responsability to ensure the vehicles status, making sure no finance is owed, stolen etc, passing this on to customer is a con.

here i would kick them into touch, take the vehicle back, tell them the car was not as described, do not appreciate being ripped off for a HPI report they have paid alot less for and not told about it in the final costs or be able to opt out of that "extra" service, and get my money back and discuss this infront of the whole foyuer infront of all their potential customers, if asked to enter into the side room tell them no, heres the car keys now give me my cash in full so i can be on my way.

forgotmyname

Say no thanks and buy from elsewhere, Mileage was probably right at the time of the sale, But if the car was taxed it may have been used as a runaround or for test drives.

I presume you test drove the car?

photome

forgotmyname wrote: »

Say no thanks and buy from elsewhere, Mileage was probably right at the time of the sale, But if the car was taxed it may have been used as a runaround or for test drives.

I presume you test drove the car?

As per my previous post, my guess is the OP didnt test drive it, but bought the car online and had it deliverd, just a guess but would explain the mileage discrepency

If that isnt the case I agee it does seem odd that the OP would not check the mileage on a test drive