Is a badge covered by the warranty?

GolfBravo

It should definitely be covered by warranty. It is not uncommon to find badges deteriorating quickly (probably just a bad manufacturing batch) - they are made by the lowest bidding supplier with a factory in some obscure place far away.

And no, asking your dealer to replace it under warranty is not going to upset them - they don't pay for it out of their own pocket, they get the work authorised by Ford and then bill them accordingly.

Should you find your dealer objecting to it, find another one.

EDIT: just had a look at Ford's website:

When you take delivery of your new Ford, you receive a comprehensive warranty to ensure you enjoy confident motoring.

Our warranty protects your car for up to three years from the moment of delivery.

To begin with, your Ford warranty covers you for one year with unlimited mileage. From then on, Ford Protect will safeguard you for another two years or a total of up to 60,000 miles, whichever passes first. (Remember, the 60,000 mile limit includes the mileage you covered in your first year of ownership.)

So if any part of your car requires repair or replacement during this period, as a result of a manufacturing defect, the work will be done free of charge by a Ford Authorised Repairer.

There are also separate warranties to cover paintwork, corrosion, repaired or replaced parts and premature wear and tear.

So if you get the common "not covered by warranty" excuse from your dealer, send an email to Ford to find out.

garethgas

I found this on the Ford website:

What is not covered
There are a few parts that aren't covered – so please take a few moments to read some of the key exclusions below. Further details regarding policy coverage can be obtained from your Ford Protect dealer. Then you’ll ensure you can get the most out of your mechanical breakdown insurance – 4th/5th Year Classic plan:

• Vehicles that have not been serviced within the manufacturer’s recommended schedule; however, 30 days or 1,000 miles leeway is allowed
• Vehicles used for hire or reward, e.g. taxis, driving schools
• Cracks and failures to valves and cylinder heads as a result of carbon build up; damage as a result of overheating
• Aerials, ancillary drive belts, batteries, brake friction material, bulbs, clutch facings, exhaust pipes, fuses, glass, lamps, paint, sheet metal, shock absorbers, trim, tyres, water ingress, wheels, wiper blades
• Normal service and maintenance items

I'm not sure if this can be correct as it excludes water ingress and paint!
Maybe someone in the know can clarify?

GolfBravo

The above is for the extended warranty, the OP's car is still covered by the original 3yr warranty.

The best thing would be to email Ford to confirm - there is no doubt they are aware of this problem (there are hundreds of comments on the internet re: dodgy Ford badges).

garethgas

Just went back to check and your quite right.

pinkteapot

Thanks guys. If the dealer says no then we'll buy one. I'll still give it a go; if it was only covered for a year then fair enough.

We bought the car at 14 months old so if it was only covered for a year then they could also have refused when we bought it. Although the dealer was pretty keen to offload one of the more expensive used cars he had.

Re mileage, I'd have to check the history to see what it was when serviced. Though we bought it with 11k on the clock and I seem to remember it wasn't much less when it was serviced. We think the dealer had been stuck with the car for longer than he was letting on.

Oh, and I never buy air freshener.

oldagetraveller

This from Ford's website.

"What are the terms and conditions of the manufacturer’s warranty?
The terms and conditions can be found in the Service Portfolio (formerly the Warranty And Service Guide), found as part of the Owner’s pack supplied with the vehicle."

So check what it says in said Service Portfolio supplied with the vehicle. I suspect, as some others have stated, trim will be covered for 12 months only. It's still worth trying a dealer though, you get nothing if you don't ask!

harveybobbles

Can't see the badge being covered under warranty to be honest.

Ford will just blame car washes, jet washes, road grime etc.

Try polishing it with T Cut. This is what we do when badges are looking tatty.

Gloomendoom

molerat wrote: »

As previously mentioned the badge will probably be classed as trim which only has a 1 year warranty.

Is this one year warranty on trim just a Ford thing? I've had a couple of bits of trim replaced on my car at over two years old. It may depend on what is classed as 'trim', I suppose.

Parva

My mums Vauxhall badge was nicked from the back of her car (Corsa) by the local chavs and she was quoted £26 for a new one from the nearest Vauxhall dealership. Factor in the time taken to remove the old self-adhesive left stuck to the car (which from a distance actually still looks like it has the badge on) and then stick the new one on. If the car is as young as the OP says then I too would be pressing my dealer for one!

Disclaimer: I know I know, could probably get it for 10p on Ebay and clean the remaining adhesive off in 10 seconds before I get jumped on, just stating the facts of life where dealerships are concerned and if the OP can get it done as a warranty item then so he damned well should. It's worth a try at the very least.

jase1

Gloomendoom wrote: »

Is this one year warranty on trim just a Ford thing? I've had a couple of bits of trim replaced on my car at over two years old. It may depend on what is classed as 'trim', I suppose.

It comes down to the dealer vs manufacturer warranty thing. Ford's manufacturer warranty is the worst in the business.

Strider590 wrote: »

you could pick one up for less £ than a happy meal :rotfl:

You say that, and it may well be the case for the rear badge, but Auto Express ran an article recently about a guy who was quoted £250 for a front badge on a newish Mondeo -- it only comes with the front grille trim!

Ford parts are very reasonably priced -- evidently.