Wonga/Payday Express - Why don't they play ball?

TwelveStopsThenHome

I've two loans from these companies which are over £400 each. Payday Express, I have e-mailed, called and wrote to but they have ignored me. I defered the loan and paid £110....however, I am scared they have taken another £110 which they did last month with two payments of £80.

Wonga, the same and very unhelpful. I have basically been forced to pay £150 to get an extention. They told me to ring very early tommorow to agree a re-payment plan...that is impossible as with my bank they take the money at midnight with standing order/DDs.

This month was the month I was hoping to get my finances sorted especially as every other company agreed a payment plan. These two are becoming the bane in my side.

I have had to transfer most of money to the savings part of my bank account just to avoid a hit to it.

The thing is, I don't know when I am returning to work and this isn't helping my health due to an anxeity condition.

Any ideas what to do?

Apples2

Ironic choice of thread title.

Peelerfart

I've got nothing constructive to add, I agree with apples.

_Andy_

I just find it scary how anyone would want any financial product from a company called "Wonga".

Peelerfart

_Andy_ wrote: »

I just find it scary how anyone would want any financial product from a company called "Wonga".

They do have a lovely pair of sliders,don't think anyone has such s3xy sliders IMHO.

_Andy_

I guess it's the financial services' equivalent of the Daily Star

[Deleted User]

OP have you tried their trade associations if your getting no joy? they will need to see your papertail and quite possibly you will have to write another letter as a 'formal complaint'

Wonga I've heard you should try high up the chain
Errol . Damelin @ wonga . com is the guy in charge

Payday Express - not sure of now and never had any emails (except generic ones) in my situation

Rest assured they treat everyone the same as frustrating as it is x

ihateyes

Payday express are useless. they will ignore everything.

Wonga are generally easy to deal with.

email collections@wonga.com

ask for payment plan over x amount of months. i would also ask for banking details so you can pay by bank xfer.

you will need a new account, PDE will wipe your accoutn clean, as will wonga if you dont agree with them quick.

TwelveStopsThenHome

Thanks keepcalm and ihateyes

I've had my account decimated thanks to wonga and PDE, so luckily most of money that I have transffered to my savings account has remained unscathed.

Could the savings account online take over as the official account? My sister had something similar so could it call be transffered? On top of that, can I get the money back off the bank?

I am with Lloyds TSB.

Tixy

If your savings account is with the same bank that they are trying to take money from then your bank may pay the pdl companies and then offset funds from your savings account to clear the unauthorised overdraft. The bank are allowed to do this.

Ideally when people are struggling to pay payday loans and want to arrange a repayment plan, they need to move all their money to a new bank account (including savings) to stop the pdl companies getting to the funds and once they can't they tend to be more willing to discuss repayment plans.

You say can you get the money back off the bank - is that the extra payment that the pdl company has taken from you? if you owed the pdl company more than that amount and have given them you card/account details then the bank won't get involved. You'll have to take up the extra payment you don;t think should have been made with the pdl companies.

asbokid

Deleted%20User wrote: »

Errol . Damelin @ wonga . com is the guy in charge

Damelin is just the goon at the front.

In many if not most states of the USA, Payday Lending is illegal.

Payday lenders are thrown into jail for up to five years.

That's where the sinister bankers backing Wonga belong: locked securely behind bars.