Re-selling on E-bay - utter cheek!!

pennylane99

you say these items can be found in high street stores

well if people are buying from Ebay, then the guys price must also be cheaper than high street, even if more expensive than direct from you...

anyone buying direct from source to sell on is going to add on extra for their own profit, whether it be a high street store, or an Ebay seller...

neilwoods

If you have such a high moral stance on this, why is your company is selling to him in the first place.

This product you keep referring to, is this something along the line, of tank driving experiences, helicopter rides, adventure rides, personelised newspapers, along those lines. A personlised experience or product

demonblade

If you are that annoyed then send an invoice to his buyers along with the item next time thanking him for the purchase, include his username, and the price he paid. No doubt, it will generate free advertising direct to user, but also point out that they have been ripped off by this seller, when enough people get pee'ed off and complain at being overcharged compared to your prices, he will most likely stop and request that you send the items to his home address first instead of directly to the buyers, thus raising his postal cost. That is when your ebay business kicks in.

aqueoushumour01

RadoJo wrote:

Stacey - you have hit the nail on the head! That is the nub of my position although I understand that many people on here are ebay sellers themselves and so may be more sympathetic than I was expecting. I just would rather we didn't make the sales than have people ripped off in our name, and that is pretty much the whole problem. Thanks for understanding my point of view, and I am glad that in amongst those who have interpreted my posts in such a negative way you are of the same mindset I am - I was beginning to wonder whether my moral compass was over-worked!!

The customers are NOT being ripped off. One, no one forces anybody to pay for a particular item: They must value the item at least as much as the amount of money they pay otherwise they wouldn't buy the item in the first place. Two, with a simple search on google they'd probably find your company but some people can't be bothered with the hassle of searching for the lowest price. That's their fault not the guy who's taking advantage of such market psychology. Hats off to the guy. This should be a perfect opportunity for your company to recognise that it must be doing something wrong as its marketing strategy is clearly not very effective!

RadoJo

Thanks for everyone's contributions, but a lot of you are repeating each other and the question I asked has already been answered. I appreciate that I posed the question on a public forum, but to be called a hypocrite and accused of sour grapes seems unecesary and has not added to the debate, just made me wonder why some of you felt the need to post if you were not interested in answering the question I asked.

Thanks to everyone who offered practical advice - I think I have officially thanked you all too - and to those who have tried to make me feel bad for trying to protect our customers and do my job, good luck in your future ventures.

windswept

some of my suppliers have both online and ebay shops, there is an rrp for everything but I charge what people will pay for the items.
more often than not on ebay , I charge higher prices than say, when at a toy fair or outdoor event, my main supplier (who has an ebay shop - mainly for clearance lines) actively encourages getting the highest price you can for their goods, they know that the more money You make, the more money finds it's way back to them in repeat orders. I fell that the op is miffed at missing an oportunity here, why haven't they got an ebay shop, then they could undercut this seller? I really don't see a problem, if someone buys a collectable model from us and then re-lists it and gets more money, so what? that just means we sold it too cheaply. if customers want to pay way over the odds for things, it's their own fault for not doing the research. what about all the things people pay top price for then see it in poundland? are poundland annoyed?

Snooze_Control

:rotfl:

Is this thread for real? It's got to be a wind-up surely?

It's called BUSINESS dear, get over it or learn how to market your product properly.

SC

neilwoods

After reading her last comment Snooze, this is defianetly a wind up, no way is the OP for real on this.

did anyone actually call the OP a hypocrite, but for the record this is what it means "Hypocrisy is the act of pretending or claiming to have beliefs, feelings, morals or virtues that one does not truly possess or practice" Which is what is happening here.

Claims to be so moral about about seller is doing, yet they are selling to him.

nightswimmer

RadoJo wrote:

In terms of people not wanting to buy from our site, that is very much not the case - the brand is carried in many high street retailers, and we make plenty of on-line sales which is why I would rather lose the money than see this guy profiting from abusing our brand and our customers. Had he approached us I would have been more than willing to agree terms with him and then everyone would be happy!

Just to pick up on this last point. The buyer might not even have known he could do this at first, or might have been testing the market to see if they could make a decent profit before contacting you. Most companies won't even consider talking to a private eBay seller about selling their brands, let alone actually getting to the point where they would agree terms wih them.

Basically, what I'm trying to say is, whilst you may think he should have contacted you before now, he could have had legitimate reasons/concerns for not doing so.

cafenervosa_2

If your selling goods and customers are buying them off you at your desired price then thats your job done. The way I see it is once you have sold the item you have the money in your pocket that makes you happy (or should do), then its totally upto the customer to do what he wants with the item.

If people are buying it to sell then your selling it to cheap as customers will pay more as you now know, why not increase the price to meet the demand, its extra profits for you.

Like I say you set the prices, if it sells what you want then its your work done and money in your pocket, whats the problem?

If I see a good item that I think is to cheap I will snap it up, market it better and yes make a profit. It is called business and its how ever shop works in the highstreet.