ICICI have debited £800 from my account following the set up of £100

Indispensable_Hobbes

masonic wrote:

:rotfl: I don't know why, but I thought for a moment you were having a change of heart about them.

It's surely worth the effort it takes to write a couple of letters and see what transpires?

No it wont... check their email reply -

"Dear Mr. King,
Due to security reason, we will be unable to provide you any account details through this e-mail.
We request you to write to "Account Manager" after login to your Internet Banking.
Alternatively, we request you to call us on 24-hour toll free Customer Service Centre number 08081314151 and we will assist you."

How were they able to give me the information the other day via email then? Also why am I being called Mr King hahaha.

si1503 wrote:

Anyone who has problems with these foreign banks can't complain, you made the decision to bank with them, no one else.

So because they are foreign they have the right to give awful service? lol.

Paul_Herring

si1503 wrote:

More like stick to the UK BANKS AND BUILDING SOCIETIES!

Why do people take unnecessary risks by giving it to overseas banks?

Because their rates are crap.

Supporting foreign businesses and damaging domestic ones.

They're damaging themselves if they have low rates that don't attract people.

It is not safe, not secure, customer service is poor, all in the hope of a minimal improvement on the return.

If registered with the FSA, they're as safe as the UK ones.

Anyone who has problems with these foreign banks can't complain, you made the decision to bank with them, no one else.

You make it sound as if the UK financial institutions were exemplars of customer service. They aren't.

masonic

jenyking wrote:

No it wont... check their email reply -

Write them a (postal) letter of complaint. If you are not satisfied with the response, you have the right to escalate your complaint to the Financial Ombudsman. All it takes is for you to write a couple of letters and you should know where you stand with this. E-mails/phonecalls really aren't much good in these situations.

Indispensable_Hobbes

masonic wrote:

Write them a (postal) letter of complaint. If you are not satisfied with the response, you have the right to escalate your complaint to the Financial Ombudsman. All it takes is for you to write a couple of letters and you should know where you stand with this. E-mails/phonecalls really aren't much good in these situations.

just waiting on the "account managers" response.

funny how they were able to give me the details of the transactions on that email but when i go ape they cant discuss anything due to security.
ah.
this can be my project for the next year