Please help

lateandlive

Infact, I would imagine you bought it a month or so before the wedding. With all the fittings you'd have had I'd suggest it's fair to say you're period of acceptance had passed so i don't really see why she'd offer you a refund anyway!

halibut2209

Because it wasn't fit for purpose

Hintza

Were you boobs adequately supported, perhaps your claim is against the brassiere company?

halibut2209

I also agree with that

arcon5

halibut2209 wrote: »

Because it wasn't fit for purpose

Which means she's entitled to a remedy - which isn't necessarily a refund and the retailer can choose the most cost-effective option, likely being a repair.

Daniellew

Given its a 1 day outfit...some might say you've had 50% or more use based on the fact it lasted as long as it did (if you got through the ceremony) which would entitle you to a 50%

I am surprised a new bride would want to get a refund on a dress knowing that she has no further need for it and will lose the sentimental part of it...strikes me as well, odd.

I came on here for advice, with all due respect when I purchased my wedding dress I didn't look for a dress that would last 2 hours, as appreciative as I am that it lasted the ceremony, should I be grateful after paying £1000? I received the dress a day before not a months and regardless it was a wedding dress for my wedding day.
Thank you to the people that have replied with understanding, I am not 'odd' I was simply wondering what my rights were, not looking for people to be funny with me.

mattyprice4004

People have told you you're probably not entitled to a refund, just because that's not what you want to hear doesn't make them wrong.

Rather than whining about the advice, take it and accept the repair.

Daniellew

Not whining simply wondering why I am deemed as 'odd' when a £1000 dress broke on the most important day I will ever have and i am gutted about it? wasnt a Friday night out, it was my wedding day.
But hey as I said thanks for the advice.

mattyprice4004

I can understand the frustration, I really can. I just don't see how they can remedy it, I think a refund is too much but a repair is adequate.

It's just my opinion, and the post before my previous just sounded a little like you were disregarding advice as it wasn't what you wanted to hear, I must have picked up on it wrong.

Best of luck getting it resolved though.

arcon5

Daniellew wrote: »

Not whining simply wondering why I am deemed as 'odd' when a £1000 dress broke on the most important day I will ever have and i am gutted about it? wasnt a Friday night out, it was my wedding day.
But hey as I said thanks for the advice.

The problem is op, the law is the same irrespective of whether the item is designed for use for one day or for 1 year. You are entitled to a remedy -- but not necessarily a refund.
You may have also had a case for recovering any losses incurred as a result of the dress failing -- however you've mentioned none.