Ebay Bought iPhone 4S 16GB for £400 no phone sent

lisawood78

Toe-Jam wrote: »

You should have opened a paypal dispute straight away, once the seller has withdrawn the money to their bank account there is naff all they can do to get it back.

Buyer protection is a load of rubbish.

Sorry, I think you are wrong.
If you are protected (and you are not in all cases of course) Paypal will refund regardless of the money being in the account and then send the Debt Collectors after the seller.

Jen_Jen1985

Toe-Jam wrote: »

You should have opened a paypal dispute straight away, once the seller has withdrawn the money to their bank account there is naff all they can do to get it back.

Buyer protection is a load of rubbish.

Actually they will refund the buyer and put the sellers account into a minus figure. Paypal will then chase the seller for the money.

lovinituk

Toe-Jam wrote: »

You should have opened a paypal dispute straight away, once the seller has withdrawn the money to their bank account there is naff all they can do to get it back.

Buyer protection is a load of rubbish.

As above, it hasn't been like that for a long time! Paypal will now put sellers accounts in negative balance if needs be and then send out the debt collectors.

Buyer protection on Paypal is now actually very strong.

theonlywayisup

I would ring eBay again, I know it's a hassle, but if they agree the listing was false/fraudulent by removing it, then they need to get your money back ASAP. And not tell you to wait.

Toe-Jam

lovinituk wrote: »

As above, it hasn't been like that for a long time! Paypal will now put sellers accounts in negative balance if needs be and then send out the debt collectors.

Buyer protection on Paypal is now actually very strong.

Well thats good, I also notice reading the small print that they allow you to do charge backs against paypal now. I remember trying to do one with Halifax a few years ago and they hold me I couldn't because i didn't actually buy the goods of paypal.

Samee380

Ebay have closed the case today and said Paypal will review and investigate it now.

I dont know why and what is going to happen next. Anyone ideas?

I think the seller is claiming his account was hacked and that is why ebay closed the listing.

This is what it says:



There's a problem with your PayPal transaction and Customer Support has closed this case. 23 Jan, 2012 at 13:36
Transaction information:
We have been notified by PayPal about possible fraudulent activity related to this account. This case has been closed.

sezzlebum

i think i would be on the phone to paypal x

Samee380

Do you have a number for them?

nikki02_2

Paypal customer service number 0845 4011 050

Samee380

Contacted them and paypal are reviewing the case including the listing. The woman seemed like she was taking the sellers side. Anyway she said it will take upto 10 days for it to be resolved.