Currys

L1sa_2

the TV is good thats why i want an exchange, i cannot see why currys should be able to sell some one a TV knowing it had a know fault, when i purchase the TV if they said by the way its faulty and you will have to take 2 days of work one for us to pick it up for repair and one to drop it off and you will be with out a TV when it getting repaired i would not have purchased it

L1sa_2

Hintza wrote: »

But that was 18 months ago.

If you get no resolution with them then why not get some surround (or stereo) speakers for it.

18 moths????

visidigi

L1sa wrote: »

18 moths????

L1sa wrote: »

Hello,
I am hoping you can help me a bit this is my first post so hope if put everything you need. Purchased a LG 50PV350T TV from Currys on the 17th July 2010

.........?

L1sa_2

visidigi wrote: »

.........?

lol sorry 2011 i reported it to them 3 days after i got it

Gordon_Hose

L1sa wrote: »

the TV is good thats why i want an exchange, i cannot see why currys should be able to sell some one a TV knowing it had a know fault, when i purchase the TV if they said by the way its faulty and you will have to take 2 days of work one for us to pick it up for repair and one to drop it off and you will be with out a TV when it getting repaired i would not have purchased it

They are, under the SOGA, entitled to repair it first.

Hintza

L1sa wrote: »

the TV is good thats why i want an exchange,

L1sa wrote: »

i cannot see why currys should be able to sell some one a TV knowing it had a know fault,

Does not compute, does not compute.............:wall:

clsmac

Gordon_Hose wrote: »

They are, under the SOGA, entitled to repair it first.

where does it say that in the SOGA the op reported with in 3 days of receiving the TV

L1sa_2

Hintza wrote: »

Does not compute, does not compute.............:wall:

Its a nice TV
i dont understand what you meen

Hintza

Your complaint that they sold you a TV with a known fault yet you still want it.

Since I imagine you have no record/proof of going back within 3 days you really will need to just keep pushing for a repair.

clsmac

Hintza wrote: »

Does not compute, does not compute.............:wall:

op stated she like the TV its a good TV but would like one free from defect