Dyson repair: Is it worth it?

oldwiring

Our DC07 kow reach HEPA has conked out and according to repairer needs a new motor- £75. In some ways OH likes the machine but OTOH it is quire haevy to cart upstairs for us 70 y.os. What do folk think? Could we get something equally as effective or better for our situation?

claireb

I'd say get a new one, the DC03 is a light one for getting up the stairs, or the heavier duty DC14 is easier to carry than the old style (but heavy-ish). You could get either for under £200 and Dyson now offer a 5 year parts and labour guarantee (most parts anyway), so peace of mind should anything happen to it.

flang

I suggest you scrap it and dont buy another!
Ive had one, my mums had one, her boyfriend had one and all haveblown up within a couple of years!!

Bossyboots

flang wrote:

I suggest you scrap it and dont buy another!
Ive had one, my mums had one, her boyfriend had one and all haveblown up within a couple of years!!

We have had ours for ages and it has been fine. Our only criticism in fact is the poor structure of the machine. We have had split hoses, broken tools and now the handle has split in two.

Fruitcake

We bought a reconditioned Dyson for £45 through an ebay shop from a guy that operates locally here in Zummerzet. It looks and works like new even after 2 years. We actually have 2 Dysons, one of which lives permanently upstairs so we don't have to hump it up and down.
Why not buy 2 cheapish vacuum cleaners and do the same? Each one will get half the use so should last as long as one more expensive model.

Fruitcake

You Only Listen To Me When I'm Wrong

Avoriaz

Bossyboots wrote:

We have had ours for ages and it has been fine. Our only criticism in fact is the poor structure of the machine. We have had split hoses, broken tools and now the handle has split in two.

Huh?

I wouldn't call that fine.

Dysons are very overpriced. You can buy a very good vacuum cleaner that will last for years for well under £100. We have had a Hoover upright for ages and nothing has ever broken.

Oldwiring, scrap the Dyson and buy a sub £100 vacuum from a good brand name.


edit, its a Hoover, not a Panasonic.

owned_by_2_Siamese

My Dyson packed up last year. Dyson had been out to it twice the last two years - so decided I was chucking good money after bad. When I reasearched for a replacement, I found that Which rated the Miele and the Sebo as best buys. I bought a Miele, and it was *less* than a new Dyson - although its a cylinder its been brilliant- I wouldnt go back. However ! its not as easy to shove around as an upright ! I see that Which rates the 'Sebo Felix premium' as a best buy (around £200) its an upright and scores really well for manoeverability, and is rated above average for reliability. they are readily available on the net (Quidco it!). I know that the Dyson doesnt need bags - but it seems the downside is its robustness/reliability. Even now they come with a 5 year g'tee - you still have the hassle of waiting for repairs/repairmen.
Sebo or Meile for me !

Bossyboots

Avoriaz wrote:

Huh?

I wouldn't call that fine.

Dysons are very overpriced. You can buy a very good vacuum cleaner that will last for years for well under £100. We have had a Panasonic upright for ages and nothing has ever broken.

Oldwiring, scrap the Dyson and buy a sub £100 vacuum from a good brand name.

I was referring to motor and pickupability which at the end of the day are the most important issues.

Avoriaz

Bossyboots wrote:

I was referring to motor and pickupability which at the end of the day are the most important issues.

My £69 Hoover has a powerful motor and cleans as well as anything I have used. Nothing has broken on it yet.

Factor in £30-£50 for bags and it is a bargain compared to £250 for an unreliable Dyson.

In my opinion of course

Peartree

I'm really biased on this one. I am on my second Vax now and just would not be without it. I've used a Dyson (albeit just the standard one) and would not have one if it was given to me. It was so bulky, heavy and unwieldy, wouldn't pick up half what the Vax would and a bit of fringe at the edge of a rug choked it up. I think they are probably fine if you just want to do large expanses of carpet and nothing else.

My Vaxs have been used inside and out and are equally good on hard floors and carpets. It is much easier to use the attachments, far easier to use on stairs and they don't have a 'belt' that gets tangled up at the drop of a hat. They are also fantastic for DIYers. They suck up anything as long as the size isn't bigger than the tube -and that includes bits of plaster, rubble, etc, etc. My last Vax was with me for fifteen years and during that time it had fallen down the stone steps to the cellar in my old house at least half a dozen times! They have also got me out of many a difficult situation with minor floods and blocked sinks. At the opposite end of the scale, it has no trouble with bits of thread, etc, on the carpet which seem also to defeat the Dyson.

Having said I'm a Vax fan, I have heard that Henrys are similarly good and am very tempted to go for one next time as they're a bit smaller. If it's any help, my sister, who has mobility problems, swears by her Henry.

Peartree

MissMoneypenny

oldwiring wrote:

Our DC07 kow reach HEPA has conked out and according to repairer needs a new motor- £75. In some ways OH likes the machine but OTOH it is quire haevy to cart upstairs for us 70 y.os. What do folk think? Could we get something equally as effective or better for our situation?

I have given up on dyson as the plastic bits break too often. The latest bit to break on mine was the inside of a wheel, so the wheel keeps falling off. When I phoned Dyson I was just told that "plastic breaks".:mad: