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Easyjet ends fee-free bookings as it now charges for Visa Electron
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easyJet's admin fee is a carte blanche £9 add on per booking and isn't dependent on which card you pay with, so there isn't any argument that it is a card fee.
Whereas Ryanair's fee is waived if you pay with a certain card, so it is dependent on which card you pay with.
It would be interesting to see if a legal expert takes easyJet to task with their admin fee, being that it has no relation to actual admin cost.Posts are not advice and must not be relied upon.0 -
Never mind whether it's a true reflection of cost. (Cost of what? There's a lot of admin when you run a business. Fact.)
How do they get away with not including it in the headline price, given that it's unavoidable?
Easy is becoming less and less attractive for a single passenger booking one-ways (as I often do); particularly short/ cheap ones. For a family of four booking a return to Alicante, £1.12 per flight isn't much on top of a £60 e/w fare. For me booking a one-way to Bristol, £9 on top of a £20 fare is rather more significant.
And it was £8 last time I noticed (6 month ago).0 -
Not sure how they can get away with this unless they start including it in the initial advertised price. I thought the rules that were brought in by the CAA last year stated that the initial price shown must include ALL compulsory fees & charges - they simply don't any more.IT Consultant in the utilities industry specialising in the retail electricity market.
4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).0 -
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Not sure how they can get away with this unless they start including it in the initial advertised price. I thought the rules that were brought in by the CAA last year stated that the initial price shown must include ALL compulsory fees & charges - they simply don't any more.
http://www.caa.co.uk/application.aspx?catid=14&pagetype=65&appid=7&mode=detail&nid=1968
My guess is Easyjet have seen they way Ryanair have played the game with the old 'Admin Fee' trick and just followed suit. Very disappointed in Easyjet really as I honestly thought they were above all this crap.
Easyjet show the admin fee up front, ie you select your flights and the total they quote at that point includes the admin fee. Which is fair enough.
It's not like Ryanair who (as least the last time I used them) don't give the total including card charges till right at the end after you've selected all your options and entered all your passenger details, when you could then be faced with a 50% increase in the cost!!0 -
Of course airlines are going to recoup the fee they were charging for some of the card payments. Everyone pays and all the airline prices will increase therefore the consumer wins?
Err, yes, because we can see the cost up front. The new rules were never meant to lower prices, they were meant to make pricing transparent, rather than a massive hike after you've selected all your options and entered all the passenger details etc.0 -
I have never had a hike after I have got to the payment page0
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Thanks to OP, well spotted, yet another rip-off from the "low cost" airlines.
I wouldn`t put anything past O`Leary but expected more from EJ.
It`s all bcoming too much in this country with "admin fees" "booking fees" etc.
They want you to buy their tickets but then penalise you for doing so.0 -
I have a visa electron. Yesterday, a flight which was 20.99 now costs me 29.99
I make about 4 flights a month with easyjet. I'm not amused
Time for me to use their competitor on the route. Flybe now become the cheapest on the route.0 -
Actually, it wasn't particularly transparent to me.
I went to easyJet to make a dummy booking, wondering to myself how the admin fee would be represented (and rather suspicious that it wouldn't be clear).
I looked for a one-way flight and it gave the usual grid of prices. Underneath the prices was "An admin fee of £9.00 is included in the final price".
"That's good", I thought to myself, "they've already included the £9".
Of course they haven't. The £9 gets added when I click on a particular flight.
"An admin fee of £9.00 will be added to get the final price" would be more accurate. When they say "is included" it gives the impression that, erm, it's already been included.0
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