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The Work Programme New Thread

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  • out_of_cash
    out_of_cash Posts: 763 Forumite
    the problem is they could phone at any time and it allows them to put you on the spot. they could want to put you forward for a job that isnt suitable or a course you dont fancy. it means you could be visiting relatives, in the pub with friends or on a day out and you couldnt relax because at any time they could phone you and expect you to go somewhere immediately. with a home phone you can put the answer machine on. that gives you time to hear what they have to say and think about what you want to do before speaking to them. of course it also means you cant be hassled while out doing the kind of things i mentioned.


    They tried this with me,i choose not to answer.

    you have no obligation to deal with them by phone,anything which is so called important to them, they have to put in writing and send by post.
  • out_of_cash
    out_of_cash Posts: 763 Forumite
    looby75 wrote: »
    there are loads of times I've missed phone calls on my mobile when I've been out and about. If I'm in a noisy area and my phone is in my bag I don't always hear it.

    I would simply say I didn't hear the phone if for some reason I didn't want to answer it or that it was on silent because I was in the job centre/interview/appointment. I'm not a kid they can't tell me off for not answering calls. If its something important they could always email me if they can't reach me by phone, or leave me a message on my answering machine.

    Your totally right.and you will see your emails when you see them.:)

    Make them write,it costs them money.
  • out_of_cash
    out_of_cash Posts: 763 Forumite
    i just dont like the attitude they often have that its ok to mess you around. if you say you cant make an appointment that they arranged without checking with you first they act like you are being out of order. i think this shows they have no common sense at all. i think when i see mine next we are going to decide whether i am going to be one of those who gets a phone call once a fortnight or one of the lucky few who get to use their facilities once a fortnight. she knows i have the net at home so i am sure she will try and make me be one of the phone call recievers. i will ask are you going to phone me at a specific time or could it be at anytime during that day? if she says it could be anytime i will respond by saying i would rather come in here then. i dont want to be spending all day waiting for a phone call.


    Hi , well as time goes on these providers are going to get truly stuffed as the dole ques grow and people get past over to the providers who will still be dealing with their original stock of jobless,the penny will drop soon.

    As for having a net connection, the day is comin closer where i wont be able to afford one, so they will be writing all the time which will mean longer delay between appointments taking longer and costing them more.
  • hi, i'm on the wp now and the provider maximus uk had set me a action for the next 6 weeks, get a yelllow pages and cold call employers 3 hours a week. has anyone have the same epxeirnece with thier provider. thanks
  • scooby088
    scooby088 Posts: 3,385 Forumite
    hi, i'm on the wp now and the provider maximus uk had set me a action for the next 6 weeks, get a yelllow pages and cold call employers 3 hours a week. has anyone have the same epxeirnece with thier provider. thanks

    Not exactly the same experience with my provider, but when i was on jobclub about 15 years ago they told us to do exactly that with the yellow pages, cold calling is part and parcel of job seeking so try it you may come away with a job.
  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    They tried this with me,i choose not to answer.

    you have no obligation to deal with them by phone,anything which is so called important to them, they have to put in writing and send by post.
    i am sure i have seen something somewhere that said if after several attempts to contact you they dont manage to they can sanction you for not being contactable or available. so you can ignore their call but would be expected to call them back within a reasonable time.
  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    scooby088 wrote: »
    Not exactly the same experience with my provider, but when i was on jobclub about 15 years ago they told us to do exactly that with the yellow pages, cold calling is part and parcel of job seeking so try it you may come away with a job.
    i suspect if they are interested they will ask you to send your cv. so cold calling is a waste of time. if i was told to spend 3 hours calling employers i would tell them i no longer have a phone.
  • looby75
    looby75 Posts: 23,387 Forumite
    i am sure i have seen something somewhere that said if after several attempts to contact you they dont manage to they can sanction you for not being contactable or available. so you can ignore their call but would be expected to call them back within a reasonable time.
    that sounds perfectly reasonable to me. You are expected to be contactable while on JSA to be invited to interviews etc so as long as you get back to them within say 24 hours I don't see what the problem is.

    If they sanctioned you for not getting back to them within a hour that would be unreasonable.
  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    looby75 wrote: »
    that sounds perfectly reasonable to me. You are expected to be contactable while on JSA to be invited to interviews etc so as long as you get back to them within say 24 hours I don't see what the problem is.

    If they sanctioned you for not getting back to them within a hour that would be unreasonable.
    the problem comes about when comparing a mobile to a landline. if you dont answer their call on a landline you can say you were out and that is believable. with a mobile you cant say that. if you say things like i didnt hear it ring or i was on the toilet they are going to think you are fibbing. they will, also expect a call back within 10 minutes. with a landline you can put them off until the next day if you wish. this means you have more control if you dont give them your mobile number.
  • looby75
    looby75 Posts: 23,387 Forumite
    the problem comes about when comparing a mobile to a landline. if you dont answer their call on a landline you can say you were out and that is believable. with a mobile you cant say that. if you say things like i didnt hear it ring or i was on the toilet they are going to think you are fibbing. they will, also expect a call back within 10 minutes. with a landline you can put them off until the next day if you wish. this means you have more control if you dont give them your mobile number.
    I very much doubt they would expect you to call them back within 10 mins. I can go hours without looking at my mobile phone, especially when I'm out of the house. I very much doubt the decision maker would sanction you for not returning a call to your mobile within 10 mins and it is the decision maker not the WP that decides whether to sanction someone or not.
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