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Amazon Woes (with video)

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  • im-lost
    im-lost Posts: 1,927 Forumite
    baza52 wrote: »
    perhaps the op could share a pic of the damaged items?

    Or even a screenshot of his Amazon account showing the first orders being refunded / resent :rotfl:

    An email wouldnt even reach the MD of amazon in an hour, let alone for it to be investigated and the action to filter the line.. that's just not how these companies roll, and the icing on the cake, them phoning Nikon to have a camera delivered by the next day, on the say so that a parcel has been damaged :rotfl: no, just no.
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    Well guys,

    I have had a few developments, earlier on a friend of mine sent the link to the YouTube video to the BBC and ITV news desk's. Within 30 minutes they were on the phone requesting interviews.
    I did accept, on the condition that Amazon were given another day to respond and to allow me to inform them of my intentions.

    I emailed the MD of Amazon UK's email account advising them of the situation (again) and that the BBC and ITV were interested, but saying I wanted to give them a chance to rectify the situation.
    15 minutes later the secretary of Amazon's MD called me saying that they had re-sent the items they had in stock, had issued refunds for those that they couldn't and apparently the MD of Amazon had personally called Nikon UK to ask for a camera and lenses to be sent to me, for delivery by 9am tomorrow morning.

    In addition to that they had credited my Amazon account with £150 as a good will gesture.

    I must say that I'm incredibly impressed they'd go to such lengths and if they are as good as their word I will be very pleased indeed.
    Well done Amazon.
    You couldn't make it up. Well maybe you could.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    bris wrote: »
    Too many trolls on here now, anyone who thinks that there is camera lenses, cameras and dvd's and an ipod in that bag is being very gullible indeed.
    It also looks to me like he is speaking to someone on a hands free kit, someone telling him to chuck the bag over the fence perhaps, if you look closely when he walks away he looks like he is turning off the hands free.

    Having read the updates I no longer believe it..


    But ofcourse your could fit a camera, lens, ipod and DVDs in that bag. Have you ever even seen the boxed sizes of such items? They are not large and bulky at all!
  • I dunno if this is true or not and really don't care. Glad xmas is restored for the OP. As unlikely as it sounds this IS all feasible and it's unlikely he'd make a video for nothing. I reckon the police should post some cold cases on here as a lot of people seem to think they are bloomin detectives the way they try and prove every post and every complaint wrong. Just accept that sometimes far fetched things DO actually happen to people and get on with giving advice if you have some or nothing if you don't. The OP is new too, troll or not, he's left with a bad impression.
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