Next sale

dollywops

The courier came today, but she spent ages looking in the back of her car. I went out and told her the size of the parcel she was looking for - I knew it was a perfume set. She told me she had found that parcel, but her scanner told her there were 2 other parcels, which she could not find. I asked her just to let me have the perfume set, but her scanner would not let her do that. I even asked her that if I did not get the set now, would I lose it and she assured me that once she had the other 2 parcels, she would get them all delivered to me. More fool me, I should have made her get on to Next then and there.

I fell asleep in front of the box, with the cat on my lap. As I am now wide awake I checked my emails, and guess what, I have had an email from Next advising me that my order has been delivered, comprising 3 different parcels. Well, I would love to know where the stuff has gone, because I don't have anything.

I don't much care about the other items, but I am really cross about the perfume, especially, when the courier had it. All this on top of the fact that everything in my order at 19.41 on Thursday evening all went through at full-price. Oh well, tomorrow is another day.

Happy bargain hunting to one and all and Happy New Year.

nursebex41

I shopped in the VIP sale and have recieved some of the items. But when I logged into my next account to check on the reserved items still outstanding some have just completely disappeared off my order history. They were down to be delivered by 19th Jan. I still have the original email order confirmation with them on, but I guess this means I won't be getting them? Is it worth me ringing and complaining?

Northern_Mum

nursebex41 wrote: »

I shopped in the VIP sale and have recieved some of the items. But when I logged into my next account to check on the reserved items still outstanding some have just completely disappeared off my order history. They were down to be delivered by 19th Jan. I still have the original email order confirmation with them on, but I guess this means I won't be getting them? Is it worth me ringing and complaining?

This happened with one of my items but it reappeared a day later in the "ready for despatch" area and it was delivered a few days later. It probably means it has come into stock but the system hasn't yet been updated. HTH