Furious

gromituk

If he's genuine he ought to refund your costs, i.e. the listing fee.

Bargainbabe_2

gromituk wrote:

If he's genuine he ought to refund your costs, i.e. the listing fee.

I wholeheartedly agree with this. If I was in the bidder's position the first thing I would have done is contacted all the sellers, explained the situation and offered to pay at least some of the fees.
If all the sellers proceed with the NPB's process he will be NARU'ed anyway.
As you have no proof that what he says is not true, I think I would DEFINITELY leave a neutral at the very least.

culpepper

I would leave him a neutral stating ,bidders son bid on this item without parents knowledge hence no sale.

sunflower_2

thanks everyone

thats what i will do

what about the dispute process?
if i dont respond will then do a strike on him automatically?
or do i have to do something to prompt them?

its not made v clear on ebay site

Layla

Why don't you check if what he says is true by doing an Advanced Search by Bidder - you can then see if his son really has bid on 27 items. If he hasn't and it is obviously an excuse then I would def leave him a neg!

pug_in_a_bed

doesn't it just make you SPIT!? i had a similar 'child bidder' problem, girl bid on an item, sent me a cheque from her piggy bank style savings account, cheque bounced, wouldnt answer the phone...so i rang during the day (while she was at school) and spoke to her Dad lol! apparently she'd done it before, he sent me the item i'd sent right back! at least some ebay parents are responsible...

soolin

sunflower wrote:

thanks everyone

thats what i will do

what about the dispute process?
if i dont respond will then do a strike on him automatically?
or do i have to do something to prompt them?

its not made v clear on ebay site

On the 8th day after starting the NPB process you have to close the claim to get your FVFs back and at that point the buyer gets a strike on their account.

I've not had to do a full NPB since the new system started last year, but I expect someone else on here will tell you how to 'close' the process correctly to get your FVF back.

Soo

Hintza

I am using selling manager and just go through the process.


In the sales awaiting payment section..

angelcake

this is such a pathetic excuse! I bet the bidders thought they were real clever thinking that up!

Cat72

hi sunflower

The dispute process is as clear as mud and has diddled me twice. You must respond to get your fee back and for them to get a strike. ( i made this mistake ). If they respond you can close the dispute straight away otherwise you have to wait the 7 days. After that it will say something like fee can be applied for and choose this option -

" I no longer wish to communicate with or wait for the buyer." With this option, the buyer receives an Unpaid Item strike, the seller receives a Final Value Fee credit, and the item is eligible for a relist credit.