Co Op or HSBC

steve1980

for a bank account?

samjef11_2

steve1980 wrote: »

for a bank account?

both are good the only thing i can think of i the co-operative bank is owned by it's members and not the shareholders where HSBC is

samjef11_2

Lol I don't think i deserve a thanks?

samjef11_2

Oh and the co-operative bank have a round a clock 24/7 customer team advisor's where HSBC doesn't.

steve1980

samjef11 wrote: »

Lol I don't think i deserve a thanks?

I'm nice like that!

samwsmith1

samjef11 wrote: »

Oh and the co-operative bank have a round a clock 24/7 customer team advisor's where HSBC doesn't.

Unless you go with the HSBC owned first direct

(I would also consider first direct as they always come top for customer service and are the best bank I've been with so far)

im-lost

HSBC without a doubt.
Used them for years without a single problem, bar that blackout a few weeks back.
If you use online banking their online offering is the best I've came across.
Although i have Santander and RBS as well, Santander takes an age to make transfers
out of your account. RBS is ok, but I don't like the online banking the offer.

samjef11_2

listen 'mI with the co-operative and i have got a membership card whichh mean i get points and witrh the points i can get vouchers to spend in the co-operative food etc or money direct to my bank account also i'm not showing off lol

samwsmith1

samjef11 wrote: »

listen 'mI with the co-operative and i have got a membership card whichh mean i get points and witrh the points i can get vouchers to spend in the co-operative food etc or money direct to my bank account also i'm not showing off lol

I have a co-op account with that too, but I would still consider first direct better as you get through to someone in a few rings without any IVR menus which makes a nice change - when I phoned the co-op I had to go through a load of menus to speak to someone.

samjef11_2

samwsmith1 wrote: »

I have a co-op account with that too, but I would still consider first direct better as you get through to someone in a few rings without any IVR menus which makes a nice change - when I phoned the co-op I had to go through a load of menus to speak to someone.

yeah just phone first direct to see if they where open 24/7 and did not know thought i was gonna get press 1 for this and someone answered nearly died lol as for the co-op i no what number to press that get you straight through to an advisor.

samwsmith1

samjef11 wrote: »

yeah just phone first direct to see if they where open 24/7 and did not know thought i was gonna get press 1 for this and someone answered nearly died lol as for the co-op i no what number to press that get you straight through to an advisor.

Fair enough, first direct just makes a nice change from HSBC and been on hold for 20 - 25 minutes once! The only time I had to wait a little longer (around 6 rings) was when internet banking wasn't working and obviously more people were calling them.