Mortgage Exit Fees successes and failures

MarkyMarkD

almond wrote: »

just to say thanks
sent letter wednesday evening got a reply this morning with cheque for
£75 only problem its in joint names so I am going to send it back and ask
them to make one out in my name.
big thanks

Legally, the money belongs to the joint account holders. The bank should refuse to reissue it in a single account holder's names, unless you write to them jointly with your ex-spouse with both signatures, requesting the reissue in the single name, or ask for half to be paid to each of you.

ama3050

Has anyone had any luck with getting back mortgage exit fees from Verso, now taken over by Platform Mortgages.
They charged my £135 exit fees and £50 deeds fees. So far they have sent me a cheque for only £35. I have wrote them another letter asking for an increase in the refund and am waiting for a reply.
Thanks

MarkyMarkD

Why? Do you believe that their fees when your loan started were less than £100+£50? Given that Verso haven't been around all that long (even before being taken over) I'm not sure that their £100+£50 figure is incorrect.

I'mcomingbackasaman

Received a cheque for £125 from Abbey today after sending them a letter by recorded delivery asking them politely what had happened to my application for Admin. Fees refund sent 2 weeks earlier.

They'd charged me £225 originally. Thanks MSE for the advice.

almond

Penelope_Penguin wrote: »

Hi, Almond. If the mortgage on which you're claiming is in joint names, I think the lender is obliged to make the refund cheque in joint names. This is what it says on the form I've just completed for Abbey.

Will be interested to see what response you get.

Penny. x

rang them and they say to return the cheque will keep you posted

dlirwin

Charged £225 by Abbey in December 2006 for settling my mortgage not £99 so I claimed the difference. I received a cheque for £126 almost by return of post!
Not proceeding that fast with reclaiming bank charges though !!

BB77

I took out a 2-year fixed rate mortgage with the Portman Building Society in April 2004 and redeemed it in June 2006.

When I redeemed the mortgage, I was charged a redemption fee of £199.

However, when I took out the mortgage I was informed that there would be no redemption fee after the early repayment period, which in this case ended in April 2006 - I still have a copy of the original terms and conditions.

I wrote to complain and within a week I was sent a cheque for £49, which is the difference between the charge we paid and the current exit charge quoted in terms and conditions of Portman BS mortgages being taken out now.

However, I am not happy with this as the correct fee should be the difference between the original fee (nil, or rather, the cost of administration so say £50) and the amount I was charged so I'm sending the cheque back and complaining to the Financial Services Ombudsman. Will let you know how it goes.

WiseInvestor_2

Called Halifax a fortnight ago.
Claim logged by phone in a matter of minutes.
Asked for interest to be refunded too.
2 cheques arrived on friday totalling £110.
Absolutely delighted!

Thanks MSE

usedtobedozzywithmoney

Just called cheltenham and gloucester cheque for £185.10 on it's way no problem at all!!

Skippyd00

Just want to send 168.7 kisses to Martin Lewis...THANKYOU!

Having paid off my mortgage in 2005, I applied for a refund for the difference between the initial MAEF (£35 in 1990) and my payment of £195.00 using Martin's template.

I have just been informed that a sum of £168.70p (£160 + £8.70 interest) will be paid into my bank account (:j yipppeeeee :j )

Cheers Martin & Crew :beer: