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Dysan 8X DVD-R - 50 Pack £5.34 delivered!

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  • I will be very interested to know any findings regarding the congestion charge - how moron is that ?

    You have my email - let me know if you find anything out.
    All queries regarding recent unauthorised CC transactions should be forwaded to peter.jackson@shopneo.co.uk
  • trubster
    trubster Posts: 1,116 Forumite
    Paul, Would I be able to forward that letter that has been sent to me today to the Fraud Team at my bank, they are still accusing me of these transactions!

    Also, do you have a contact number and I can discuss this further?
    We’ve had to remove your signature because your opinion differs from ours. Please check the Forum Rules if you’re unsure why you can not have your own opinion on here and, if still unsure, email forumteam@moneysavingexpert.com
  • I rang yesterday and just asked to talk to Paul Owen i had one of the letters today and if the bank give's me any problums in getting the payment back i will be showing them it. I think this problum may get bigger over the days ahead as they have only just done it to me in the last few days.

    Neo Technologies
    10-14 High Street
    Tunstall
    Stoke-on-Trent
    Staffordshire, UK
    ST6 5TF

    Tel: 01782 819002
    LoCall: 08700 660185
    Fax: 01782 819988
  • trubster
    trubster Posts: 1,116 Forumite
    0870 IS NOT LOCALL!!!!!!!

    0870 Is charged at 8ppm from BT Lines

    0845 Is LoCall

    See https://www.saynoto0870.com for details on 0845 and 0870 numbers
    We’ve had to remove your signature because your opinion differs from ours. Please check the Forum Rules if you’re unsure why you can not have your own opinion on here and, if still unsure, email forumteam@moneysavingexpert.com
  • TimmyP_2
    TimmyP_2 Posts: 149 Forumite
    Is anyone here cancelling their cards as a precautionary measure even if money hasnt been taken?
  • trubster wrote:
    0870 IS NOT LOCALL!!!!!!!

    0870 Is charged at 8ppm from BT Lines

    0845 Is LoCall

    See https://www.saynoto0870.com for details on 0845 and 0870 numbers

    Well Paul Owen can have my phone bill I rang that number because it said low call on there web page to be honest I’m starting to get fed up with Neo . A day spent with the bank trying this sort the mess out Also now without a visa card for a week and now charged a high rate to ring them.
  • delpy1
    delpy1 Posts: 39 Forumite
    Hi Just got my letter from Neo this morning telling me but it was too late £43.69 was taken out in US dollars according to the halifax for a gambling site in America, I tried contacting NEO but said I had to use the email address on the letter which is

    peter.jackson@shopneo.co.uk



    PS wont be using them again , and got my money back
  • Just got this letter today.
    Over £250 of unauthorised charges on my card.
    What an ABSOLUTE DISGRACE. I have NEVER had my details taken from shopping online, and it really puts me off knowing that someone has stolen my details. What makes it even worses is that Neo haven't a clue what's going on.

    A letter was appreciated, but slow.

    It seems getting these "bargain" DVDRs wasn't really a bargain.

    It doesn't seem like it was a "small number of customers" now either - I think Shopneo should have their "secure" site looked over rather thoroughly.

    In a way I feel sorry for them as this is going to be incredibly damaging to their reputation.

    A disgruntled bertiness!
  • [QUOTE=
    It doesn't seem like it was a "small number of customers" now either - I think Shopneo should have their "secure" site looked over rather thoroughly.
    [/QUOTE]

    Totally agree, they should close there site until they are 100% sure it's safe i'll be sticking to svp from now on.........

    and i got hit for £400
  • Maybe its time Shopneo called the police in.
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