Barclaycard application - rubbish!

philgee

emeraldbugle wrote: »

philgee, horngkai - have you heard anything yet? I applied on the 17th and am still waiting.

Hi, yes my card arrived on Friday! Rang up straightaway to activate and do my BT, now hitting it hard with the rest of my planned online Christmas purchases & grocery shopping, hopefully my pin number will arrive this week as I will need to fill up the car later this week

FTB-FTW

I'm in a similarly annoying predicament with them: they approved my application online but did not approve the balance transfer I had submitted, which was the entire point of applying for this card.

GRRR!!! :mad:

lisyloo

I applied on Weds 16th. It didn't give me an automatic decision.
I have heard nothing.
Obviously whilst I'm waiting I'm gradually doing my Xmas shopping.

stclair

lisyloo wrote: »

I applied on Weds 16th. It didn't give me an automatic decision.
I have heard nothing.
Obviously whilst I'm waiting I'm gradually doing my Xmas shopping.

Contact them on 0844 556 1103 (Central Application Review Team) see if they can tell you what stage your application is at?

lisyloo

Thanks but "system isn't working" right now.

horngkai

is that india or UK call center?

stclair

horngkai wrote: »

is that india or UK call center?

The Central Application Review Team are based in the UK.

Barclaycard_Company_Representative

Hi all

Thank you for your posts. We're sorry to hear you're having difficulties with your applications. We can confirm there has been some unplanned system outages impacting applications, however, they have now been fixed.

The telephone number provided by stclair is correct for our Central Review Team. However, this team only deal with fraudulent applications and therefore will be unable to assist you with the progress of your application. To check the progress of our application, please contact our Application Enquiries Team on 0845 766 0758. They are open 8am-8pm Monday-Friday & 8am-2pm on Saturdays.

We hope this helps.

Thanks,

lisyloo

The Central Application Review Team are based in the UK.

I got to speak with someone in India from cutomer services.
I called the freephone number and not the 0844/0845 numbers.
Shame Barclaycard have to try to make money out of us when largely most of the problems are their making.
I am not going to spend loads of money on the phone chasing it up.
I may or may not lcose my account depending on how it goes, but so far I'm not impressed.

horngkai

LOL!!!! The number given is the same as the 0800 number on the website!!! total SCAM to earn money calling 0845 number !!!!

Still, my application is open since 16th. They say someone is looking at it since 23rd. How long do they need to say yes or no??!!! My credit report can't be that complicated!!!