Appen Butler-Hill

Catwoman1975

271906 wrote: »

Yes, I reported it too.

I also got a standard response and a link to some excel sheet.

They treated it as if I didn't know how time tracking worked. They didn't seem to understand that I've been working with them long enough to know how UHRS operates, and have never had any problems with it, until yesterday when 1 hour of time I completed was lost.

I hope that other people have also realised there is a problem and will complain, but I very much doubt we'll get paid...

Not happy, as like you, I was really short of time yesterday, and didn't think I'd be able to complete the full 4 hours - I managed to do it in one big sitting, so was really unhappy to see it fail to track in full.

I was over an hour short and I got the same reply, like I was some kind of newbie idiot. I added the time on anyway. I am not working for free.

System

Anyone heard anything about the transcription pay yet....nothing showing on my payments page

271906

I will also add the time on that I worked and it failed to track then CatWoman. As you say, we shouldn't just have to accept it and work for free.

I think they're behaving unfairly over this, especially since numerous people have obviously complained and it is in no way an isolated incident.

The email was bordering on the insulting.

Why_oh_why

Is there anyone other than Rachelja and I who is doing the transcription work and not been paid? Are you going to keep emailing them?

Would love to hear please (even if by PM)

pinkynlew

I haven't been paid either, I don't see how it can be our paypal accounts! Is any payment showing on the apb as mine isn't? I've emailed again but had no reply. Are you continuing to work or waiting for the pay?

System

pinkynlew wrote: »

I haven't been paid either, I don't see how it can be our paypal accounts! Is any payment showing on the apb as mine isn't? I've emailed again but had no reply. Are you continuing to work or waiting for the pay?

I contacted PayPal to check my account and they said its fine. They said to check with APB Good question about continuing to work.
I don't know the answer. Did the pay for other work types get paid okay?

Why_oh_why

pinkynlew wrote: »

I haven't been paid either, I don't see how it can be our paypal accounts! Is any payment showing on the apb as mine isn't? I've emailed again but had no reply. Are you continuing to work or waiting for the pay?

Yes, the payment fortnight has disappeared from my page. I did change my PayPal account but I've received 2 payments since.

I am going to have to work because I'm seriously short for next month. Hopefully they continue to investigate and get it sorted soon. I don't like being a nuisance but if we keep on at them hopefully it will be sorted soon.

MallRat

Anyone else unable to get into the Consultant Home site? Just tried to log in for the first time in a couple of weeks, and the log in box just keeps popping up.

Also tried in IE but just get a 401 error - seem to recall you need to disable the toolbar or something, but can't remember how.

ANGELFLOWER

MallRat wrote: »

Anyone else unable to get into the Consultant Home site? Just tried to log in for the first time in a couple of weeks, and the log in box just keeps popping up.

Also tried in IE but just get a 401 error - seem to recall you need to disable the toolbar or something, but can't remember how.

Our email address has changed. I had the same problem and was told to use the new one.

On a seperate point, just had a repeating set :0(

MallRat

ANGELFLOWER wrote: »

Our email address has changed. I had the same problem and was told to use the new one.

On a seperate point, just had a repeating set :0(

Thanks! Just tried an updated address and it works.

In other news though, I only just got round to entering my hours for the week, so I assume this means I'll now have to wait an extra month to get paid?! Could've sworn the deadline was 8pm PST!! Oh well...