Laptop reccys wanted - good battery life/able to run SPSS *further update 8/11/11*

closed

Using IE for the time being will rule out firefox issues, add-ins, and it uses less ram
diskeeper is one of many things running that obviously isn't helping with speed, it may be responsible for churning
The things you can't delete, do they appear when you login as another user?
see post 29 re nokia

using hijackthis tick and fix these

O4 - HKCU\..\Run: [SansaDispatch] C:\Documents and Settings\Administrator\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-18 Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe (User 'Default user')
O4 - .DEFAULT User Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Yahoo! Widget Engine\YahooWidgetEngine.exe (User 'Default user')

delete c:\windows\tasks\ google update

start, run services.msc
disable these services
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

and or uninstall google toolbar/chrome if you have it

go into task manager, performance, tick show processes from all users,

see view, you can select extra columns

look for the process or processes that are using the most cpu, the most ram, doing the most disk read/writes, especially during churning

run chkdsk c: /F from the cmd prompt - is the hard disk making any ticking noises?

have a look at the manual, and at some of the lenovo utilities, there may be a way of factory restoring it, which is the best solution to any slowness problems, after backing up your data

DCodd

Just a quick question.

Was it wise to advise the OP to remove Mcafee Enterprise? It is a good Corporate package and would probably be free to the OP (Corporate licence?)

gleek1

Hey DCodd - I am the OP. I did have some concern about removing McAfee, but after talking with OH we deicided that since my computer is really on the way out, anything is worth trying and that the free stuff does the job just as well!! Macafee really was draining the speed of my machine. I am happy so far.

closed - am about to now follow your new reccys. I got nokia deleted!!! Was just being stupid!!

gleek1

Hi closed.
So I have done the other stuff you mentioned there. I typed in the chdsk command into the run box, just as you typed it, but it said that it couldn't lock it as it was in use by another process.. something like that. It asked if I wanted to run it on next startup. I said no, but if you think I should then I will do.

The computer isnt churning as much now to be honest. There are nofunny noises, though the fan is on a LOT. At the moment with just iexpoler open, of between 1 and 4 % commit charge 745/2458

iexplore is using around 23000K of memory, avastSvc 38500K, avastUI 7348K, explorer 5700K the rest are below 3000K

Do you think it is now time to start looking for hardware?

gleek1

I have tried again. It said it couldn't lock it because the file was NTFS.

Then there was a paragraph saying the file ws in use by another process. I have not asked it to run on start up, but I have nothing else open except from internet explorer.

AARRRGGHHH !!
Thanks for all your help so far - If I factory restore the computer, do you mean basically wipe the harddrive and start again? I do have a back up, but I don't have a windows installer disk which will be a problem...

GunJack

gleek1 wrote: »

Here is the ccleaner stuff. I have no clue what is going on....

No
Yes No HKCU:Run SansaDispatch C:\Documents and Settings\Administrator\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
No HKCU:Run GoogleUpdate "C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
Yes No HKLM:Run SynTPLpr C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
Yes No HKLM:Run SynTPEnh %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
Yes No HKLM:Run TPKMAPHELPER C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
Yes HKLM:Run TpShocks TpShocks.exe
Yes HKLM:Run TP4EX tp4ex.exe
Yes No HKLM:Run EZEJMNAP C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
Yes No HKLM:Run TPHOTKEY C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
Yes No HKLM:Run SoundMAX C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
Yes No HKLM:Run LPManager C:\PROGRA~1\THINKV~2\PrdCtr\LPMGR.exe
Yes HKLM:Run DLA C:\WINDOWS\System32\DLA\DLACTRLW.EXE
Yes HKLM:Run TPKBDLED C:\WINDOWS\system32\TpScrLk.exe
Yes No HKLM:Run TVT Scheduler Proxy C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
Yes No HKLM:Run PWRMGRTR rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
Yes No HKLM:Run BLOG rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
Yes No HKLM:Run AwaySch C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
Yes No HKLM:Run ACWLIcon C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
Yes No HKLM:Run cssauth "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
Yes No HKLM:Run SoundMAXPnP C:\Program Files\Analog Devices\Core\smax4pnp.exe
Yes No HKLM:Run KeyAccess kass.exe
Yes No HKLM:Run LPMailChecker C:\PROGRA~1\THINKV~2\PrdCtr\LPMLCHK.exe
Yes No HKLM:Run TPFNF7 C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /r
Yes No HKLM:Run StartCCC "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
Yes No HKLM:Run iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
Yes HKLM:Run avast "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
Yes HKLM:Run MSConfig C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
Yes No HKLM:Run QuickTime Task "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
No HKLM:Run Reader_sl "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
No HKLM:Run APSDaemon "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
No HKLM:Run CNSLMAIN C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
No HKLM:Run hkcmd C:\WINDOWS\system32\hkcmd.exe
No HKLM:Run igfxpers C:\WINDOWS\system32\igfxpers.exe
No HKLM:Run MCPLaunch C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe /start
No HKLM:Run OpwareSE4 "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
No HKLM:Run SSBkgdupdate "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
No Startup Common Bluetooth.lnk C:\PROGRA~1\ThinkPad\BLUETO~1\BTTray.exe
No Startup Common Digital Line Detect.lnk C:\PROGRA~1\DIGITA~1\DLG.exe
No Startup User autobahn.lnk C:\DOCUME~1\ADMINI~1\LOCALS~1\APPLIC~1\Autobahn\autobahn.exe

soz it's taken a while, but try doing the above in CCleaner's startup tab, reboot and post the new processes running and commit charge. If the hdd is still churning go into avast and check you haven't got a boot-time or other scheduled scan set to run.

closed

You have to run chkdsk on startup, so answer Y and reboot.

gleek1

Closed and GunJack, thank you both so much for all this help. I am so grateful that you are being so patient and helping me with this at all - please don't feel you have to apologise. I just wish I could at least buy you guys a proper pint!!!

HD was not ticking on start up, and the churning has abated a lot. No avast stuff is due to run.

I now have 61 processes running. Commit charge is 480/2458. This is much better. We have 100M less and over 30 processes fewer!!

Thanks again, so much
Alison

GunJack

if we're there or thereabouts, you may want to consider cleaning the fan out around now. Lenovo handily have the maintenance manuals available online for reference, and are of a good standard, so that and a screwdriver should suffice Most thinkpads have the fan accessed from under the keyboard, but check your particular model. Link to your manual:-

http://support.lenovo.com/en_GB/guides-and-manuals/detail.page?LegacyDocID=MIGR-62733

gleek1

Hi, it's me again

I have managed to enlist OH on the job of cleaning the fan at the weekend, however, I have just read the manual and it all sounds a bit technical....

Is this step necessary? Am I being a wimp by having reservations about it... Will it cut down the number of processes I am running?

I am guessing the answer to that last question is no, but I guess my issue is how do I cut down the processes further?

Will cleaning the fan stop it from being on as much as it is on?

Thanks again, I really am a computer illiterate!

Alison