Rude bus driver

Wellery82

Voyager2002 wrote: »

I don't think that the driver was rude: he simply reminded you of the pressures he was under.

The impact on other passengers could also be significant. I once had to catch a flight to the Philippines, and needed to take a local bus to where I could catch a coach to the airport. One woman took an absolute age to get her fare out of her purse; the delay meant that we almost missed our coach, and the need to run from bus stop to coach stop caused considerable pain to my pregnant wife.

OP: would it really have hurt you to wait for the next bus, so that you could have had your money ready by then?

Of course he is being rude, his job is to provide a service to the public in a customer facing role. In any customer facing job the customer will cause you irritation and inconvenience. The person in that job should make sure they carry on however making the customer feel valued, and doing the job to the best of their ability. You don't expect a waiter to tut when there is a busy restaurant and you can't make up your mind for example.

I don't know if it is or not but his job description should include behaving in a way that makes the customer happy with the service. If more people came off the bus feeling they had a good service they might use it a bit more often

Tim.Cloudnine

Some bus drivers are really nice, others are real b*st***s. I remember a couple of times I lost my ticket and the drivers let me on for free, and another time where the driver had no change left and made me pay £10 for a £6 ticket! (Was going to leave me an hour away from home). He even refused to give me the change after a loads of people had come on giving him change.

whomy5

Working with the public can be a thankless job.

I have a very good friend who is a busdriver, and the abuse hes had to listen to and put up with is appalling...

Whilst the majority of the public are honest decent enough folk, there are plenty of trashy people who dont want to pay, fake their passes, abuse others and see a bus driver as someone to have a go at, all whilst trying to steer a huge bus filled with people around busy roads with plenty of idiot car drivers.

On the plus side he meets lovely people who are kind, helpful and always ask how he is.

So spare a thought for any driver, if he/she comes across as a bit sharp or rude... if you work with the public, are YOU always cheerful when your dealing with the some of the?

Whilst there is no excuse for rudeness.... I doubt it is ever personal to you.

Ive used buses all my life and had plenty of incidences of lovely drivers and bloody miserable drivers, but you get that with all types of professions.;)

Kindest regards X

Lip_Stick

I once went to get a bus and as I got to the doors the driver shut them hitting me. He'd not seen me as he was in the middle of taking someone's fare and hadn't even looked to check if someone was there.

I banged on the door and he had the cheek to have a go at me for it so I told him off for shutting the doors on me. He did apologise when I got off and told me it'd been a bad day.

I think we must have had an influx of new drivers lately as a lot seem to be very polite. Mostly women I'll add. Although one male bus driver did thank each of his passengers after they'd got off the bus at the station. Getting a thank you from a bus driver is generally hard enough, it's unheard of for a bus driver to thank everyone lol. I think the novelty will soon wear off for these new drivers!

BlueAngelCV

We seem to have had an influx of new drivers in Bristol too but unfortunately it seems that many of them cannot speak fluent English. It always astounds me that in a front facing job where communication with customers is key so many companies think that it is acceptable to employ people who are unable to communicate. We were delayed for a good 5 minutes the other day because the bus driver simply couldn't speak enough English to understand the concept of single and return tickets and some poor people ended up waiting for the next bus rather than spend any longer trying to get him to understand.

mangomangotree

There are two bus companies in the city. One company goes to the nicer parts of town including the villages. The other goes to the not nicer parts (estates). I have ridden on both, and have noticed the drives who go through the nicer parts are just nicer people. The drives who drive through the estates are generally more rude to everyone.

I got the bus from outside where I worked to the station. It was very dark and cold and I was really tired and just wanted to be in my PJs. It was only a short bus ride, but that day, I didn't feel like walking in the freezing rain. The driver acted like me being on the bus was such a great inconvenience. I did complain to the company, but who knows if anything happened. At least I did my part.

If you don't like people, do not drive a bus. It's really that simple!

ladylouise62

In my town they are a great bunch - helpful and always polite, unlike quite a few of the passengers. And yet, the number of passengers who, at a great distance away, run for the bus which stops when it actually doesn't have to do, and don't even smile at the driver let alone thank them, beggars belief... it doesn't exactly hurt to say thank you!
Being someone who readily emails complaints, I make an effort to also email my congrats for a generally helpful set of staff who seem to rarely get any thanks there and then.

katerinasol

Kieron_n_Stephy wrote: »

Its really a mixed bag. I live in the Derby city and the bus drivers can either be bloody awful to complete diamonds.

Last week I was on one of their buses going into Derby when an old lady wanted to get off, the bus driver stopped the bus, got out of his seat, helped her down the steps and then got her shopping trolley off the bus and ensured she was ok. This happened even though the bus was full of people. I was right at the back and could see the actions yet two people who was right in front of the old lady didn't even budge.

I then clapped my hands loudly and praised the bus driver for his efforts and said shame on the people at the front for just sitting/standing there.

So you can complain about bus drivers, however its not just bus drivers, its passengers with no respect or manners as well. I also notice whilst sitting at the back how many people was littering the bus with the free Metro newspapers. Is that respectful? No.

If people don't show respect, then they wont get it back full stop.

I don't think leaving Metro newspapers on the seat is rude. When I'm on the train, I love having a paper to read!

trukdiver

katerinasol wrote: »

I don't think leaving Metro newspapers on the seat is rude. When I'm on the train, I love having a paper to read!

I don't mind people leaving Metro newspapers on the seat. It's often the only chance I have to get one! I did get annoyed once when a had put the paper on the seat next to me and a woman got on and threw it on the floor.

And there was one occasion when I had got a Metro at the station. I got on the train and put it on the seat next to me while I looked for my glasses. The cleaner grabbed it and put it in the recycling bag. I had to grab it back!:rotfl:

Alizarin

I've had plenty of experience of buses - I got the bus to school from ages 11 to 18, and then to work from ages 20 to 22. I don't remember really having any rude drivers, but there are a few nice ones who stuck out and who I remember now.

I had a great bus experience at the weekend - me and OH were getting the bus into the city for a night out and on getting onto the bus, I realised that I didn't have enough money for the fare :eek: (I know, I'm a complete idiot ). The lovely bus driver was more than happy to wait as I legged it in full halloween costume to the cash point at the petrol station across the road.

I noticed when we were on the bus that First Bus lets you nominate 'superstars' and I'd love to nominate that driver but it seems you have to know the name of the person and I don't know how I'd find that out.