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Mis sold bike on ebay

24

Comments

  • Were there any warning signs of this guys character in their feedback?
    I am sure any Bike repair shop could make a written report on the condition/fault of the fame as evidence if needed for Ebay/small claims.
    I wouldn't mention small claims until you are ready to actually go through with it.
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Has the item been marked paid, if not then you can do it. Again go to the item & in the dropdown box you should have a payment sent tab.
    If it's not been marked as paid that would stop you from opening an ebay dispute.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    crh123 wrote: »
    Hi. I bought a bike on ebay and it was delivered next day by courier.
    I unpacked the bike and whilst assembling it I noticed a crack in the frame, which renders it dangerous and unsafe to use. I informed the seller within an hour of receiving the bike and they denied any knowledge of the damage. Upon closer inspection of the ebay listing photos, the crack can clearly be seen on the bike, however, just looking at the photos and not the bike itself this mark can be mistaken for a surface mark, but the damage is obvious when looking at the bike in person.

    Unfortunately I think I'm at the mercy of the individual who sold me the bike now. I initially paid by PayPal, but the seller refunded this and said he doesn't accept PayPal and that a bank transfer or deposit was the only method he would accept. I discussed with the seller and agreed to go with this.

    Can anyone give me any advice on what action I should take to resolve this situation?

    Thanks in advance.

    scam alarm to DEFCON 1
    I suppose you could open an eBay dispute but I doubt you will get any money from them
    looks like its a small claims job for you
    take scren grabs of the ebay pages before they are removed from the server
  • crh123
    crh123 Posts: 12 Forumite
    custardy wrote: »
    scam alarm to DEFCON 1
    I suppose you could open an eBay dispute but I doubt you will get any money from them
    looks like its a small claims job for you
    take scren grabs of the ebay pages before they are removed from the server

    I know:(

    How do I take screengrabs? I can't right click and save the pics.
    Thanks.
  • Press Ctrl+PrtScr, then paste in MSPaint or equivalent
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    or if you have Vista or Windows 7.
    use the included "snipping tool"
  • texranger
    texranger Posts: 1,845 Forumite
    crh123 wrote: »
    I initially paid by PayPal, but the seller refunded this and said he doesn't accept PayPal

    a breach of ebays policies as Paypal is the ONLY officially accepted payment method allowed on eBay and to sell on eBay you must accept Paypal as a payment method.
  • pinkshoes
    pinkshoes Posts: 20,350 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    For starters you can report them for not accepting ebay. You could TRY opening a dispute in Ebay, and see what happens, but ultimately, you might have to take the seller to the small claims court to get your money back.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    texranger wrote: »
    a breach of ebays policies as Paypal is the ONLY officially accepted payment method allowed on eBay and to sell on eBay you must accept Paypal as a payment method.

    well thats nonsense
    how exactly is Paypal the only officially accepted method?
    you must accept paypal but you can offer other payment methods
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi all,

    I'll move this thread across to the ebay board so that it can be merged with its duplicate.

    Forum_Team wrote:

    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL='forumteam@moneysavingexpert.com']forumteam@moneysavingexpert.com[/EMAIL]
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
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