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Mis sold bike on ebay

124»

Comments

  • custardy wrote: »
    I would also open an eBay dispute with the info/tracking number
    you most likely wont get anyhere but worth a try

    As soolin has said, first try an Ebay claim.

    Go to the 'resolution process' and follow the prompts for 'item not as described'.

    Dont get too bogged down in the dispute. Open it, say the frame is cracked and upload any relevant photos if there are any, then escalate the claim.

    If you also add within the claim that you don't feel you should pay the returns postage, ebay *may* give a voucher or label for you to return the item.

    Don't do anything until ebay tell you to. If you need more help come back here.

    But, I cannot stress enough, that you need to be clear and direct in the dispute.

    .................
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you state that the seller refused to accept Paypal then maybe you'll stand a better chance with ebay, as a seller can't refuse Paypal.
  • Name and shame!!
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