HELP: Trojan on pc which is now removed but so is AVG

Jo4

waddler_8 wrote: »

Leave it a short while longer - I told you this was a tough infection.

It seems a bit like swine flu almost impossible to shift it you didn't have the jab! How long does it normally take from you start running it to you get the log?

waddler_8

It depends. How long has it been running now? Is it still stuck on that file?

Jo4

waddler_8 wrote: »

It depends. How long has it been running now? Is it still stuck on that file?

Just over an hour. Yes it is stuck on that file!

Jo4

She says she is going to reboot now!!!!!!!!!!!!!

waddler_8

That's good news.

closed

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02638587&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3636382

Jo4

She is preparing the log report!!!!!!!

waddler_8

Even better.

Jo4

Oh it is exciting because she didn't show that screen the last time, about the log report! What happens after I hopefully get and submit the report log on here?

Jo4

It must be a big report as she is still preparing it. How long should this stage last? I need some sleep soon but I need to get this fixed first!