Heads up - leaving Vodafone with less than 1mth notice

diamonds

grumbler wrote: »

Who cares about a legal view

No, this is the same for the rolling contracts too.

Regulator Ofcom is as useless as many (all) other regulators: PAC Code Issues and problems

Those who dont like companies taking the P out of them

No, PAC usage invalidates 30 days.

Ofcom of late are turning around, still along way to go but of latter years they have started acting half responsible, which is more than out current & latter government of late.

As for your link proving you are the account holder does not involve top-up/recharging, fax or emailing proof as per Ofcom states:-

The only reasons why a provider can refuse to give a PAC are:

• the number does not belong to the customer of the losing mobile provider *proof maybe required*
• the account for that number has been terminated
• the account holder has died
• a PAC has already been issued and is still valid
• the customer has not adequately proved that he or she is the legitimate account holder *proof maybe required*

HERE: http://ask.ofcom.org.uk/help/telephone/refuse_PAC

^0 out of 10 for Ofcom on that link though ! "This is known as known as mobile number portability", very poor mistake not proof read then LOL

grumbler

diamonds wrote: »

No, PAC usage invalidates 30 days.

Yes it does, but in a different way, not like you interpret this. Again, this is just your opinion again mine and I have not seen any proofs from you yet.

diamonds wrote: »

As for your link , fax or emailing proof as per Ofcom states:-

The only reasons why a provider can refuse to give a PAC are:
...
HERE: http://ask.ofcom.org.uk/help/telephone/refuse_PAC

I posted the link and I know what the website says. It says nothing about topups. I don't know what you mean by "proving you are the account holder does not involve top-up/recharging" as obviously topping up cannot prove anything. The website clearly says "Your provider cannot refuse to issue a PAC if you have any outstanding bills or charges to pay". However, when the OP asked Ofcom (like you advise)

alien786 wrote: »

...the ofcome advisor said to me that its their t&c if its says in their t&c'z then hey can refse to giv a pac unless i topup .. P.s. This time t was a diff advsor from ofcom not the one whom i spome to the last time who said i had valid request n shud gt the code wivout topping up ..

As you can see their 'advisers' have not got a clue and it makes no sense to ask them.

diamonds

grumbler wrote: »

Yes it does, but in a different way, not like you interpret this. Again, this is just your opinion again mine and I have not seen any proofs from you yet.
I posted the link and I know what the website says. It says nothing about topups. I don't know what you mean by "proving you are the account holder does not involve top-up/recharging" as obviously topping up cannot prove anything. The website clearly says "Your provider cannot refuse to issue a PAC if you have any outstanding bills or charges to pay". However, when the OP asked Ofcom (like you advise)
As you can see their 'advisers' have not got a clue and it makes no sense to ask them.

Interpret ? A used PAC to another telco ends contract = end of, there's no more to say, so stop being like a "whinging partner" who needs the last word please, its not constructive to MSE users.

"Some mobile phone providers may charge you a fee to move your number. You must also remember that, if you are still under contract to your old company, you may still be liable for charges under that contract"

"Some mobile phone providers may charge you a fee to move your number"

Ofcom states a charge can be paid for a PAC...the top up is no doubt for that.

http://ask.ofcom.org.uk/help/telephone/PAC

http://ask.ofcom.org.uk/help/telephone/phonoswitch2

grumbler

Well, then the OP should have been asked to pay the charge, not the topup, by the network and should have been given a clear advice, not a bu11shit, buy Ofcom 'advisers'.
My points still stand:

• their regulations are vague, unclear and are being ignored by networks,
• their advisers are useless and helpless.

diamonds

grumbler wrote: »

Well, then the OP should have been asked to pay the charge, not the topup, by the network and should have been given a clear advice, not a bu11shit, buy Ofcom 'advisers'.
My points still stand:

• their regulations are vague, unclear and are being ignored by networks,
• their advisers are useless and helpless

Legal guidance I give on MSE for users is shot down by certain users, MSE users whom are as perplexed by these very situations & i'm trying to clarify legally for other MSE users what and who's obligation are who's & all I get is exactly the kind of *useless and helpless* quotes that further perplex MSE users that only strive to reinforce the complexity of Ofcom's own staff not knowing.

grumbler

One your 'legal guidance' has been discussed already on the previous page of this thread. It is likely to result only in trouble if someone follows it.
The second 'guidance' was to pay the the topup because Ofcom allow to charge the fee. In all honesty, this doesn't sound like a legal guidance.

BTW, all fees and charges have to be clearly listed on the website.

diamonds

Discussed by posters with no legal training. "there's no more to say, get outta my way"

grumbler

The problem that you fail to understand is that the vast majority of posters here are with no legal training.
Unlike you, they have neither time to waste nor experience for taking legal actions for the sake of £10-£15 instead of just requesting the PAC a little earlier.
Neither they can afford hiring a person with legal training or stand a chance of finding a trained person willing to recover £15 on "no win no fee" basis.

You really need to get down of your high horse...