New bathroom fitted but shower leaking into kitchen

keystone

sunshune wrote: »

I really do not think we have time to go down the trading standards route we just need it sorted asap.

when this thread has been running for nearly a month.

More cupboards are becoming damaged while we wait and we do not want it to get any worse.

Are you still using the shower then when you know that it is leaking?:eek: Not only that if you do get him back then he will have grounds to say that you did not take necessary precautions to minimise the damage to the kitchen,

Also we are trying to find someone to fix it but like i say they are relectant to because they do not know what the real problem is and they do not want to move anything.

There really are only two choices. Remove the shower tray to check the plumbing and the waste, see where the leak is if its the tray and then reinstall it properly it OR cut a hole in the kitchen ceiling to investigate it from below. If its the waste plumbing then it can probably fixed from below. If its bad installation of the shower tray it will have to come out and be redone anyway.

We are going to seal it ourselves where we think the problem is and leave it for a while

that could have been done to prevent further damage to the kitchen once your second opinion had indicated where he thought it might be to be honest.

we don't have a choice no one seems to want to come and fix it

I don't blame them if neither of my options are either allowable by you or attractive to you. The last person that touches it is responsbile for it so I'd want to do it properly and charge you a proper price for doing it too.

unless Litsydad is free!!!!!!!!!!!!

LoL no-one is ever free.

What good would it do to go via a small claims court, will they actually recover the money for the damage done as we are having to go through our insurance to get it fixed.

Insurance should cover the damage to your kitchen but beware the loss adjustor shaving it if you are still using the shower. Insurance won't pay for fixing the original leak. BTW its the small claims track in the County Court. There is no such thing as a Small Claims Court.

Or will small claims reimburse us for the money we paid him to do the original job?

No. You should, however, get the cost of remedial work in the bathroom reimbursed.

Oh and we have taken a lot of photos

Why don't you post some of them up here then so we can take a boo at it?

Cheers

sunshune

keystone wrote: »

when this thread has been running for nearly a month.

Are you still using the shower then when you know that it is leaking?:eek: Not only that if you do get him back then he will have grounds to say that you did not take necessary precautions to minimise the damage to the kitchen,

We are not using the shower and have sealed where we thought it was leaking about 10 days ago but it still leaked and we have sealed it again as of yesterday as we did a dye test and we think we have found the source.

There really are only two choices. Remove the shower tray to check the plumbing and the waste, see where the leak is if its the tray and then reinstall it properly it OR cut a hole in the kitchen ceiling to investigate it from below. If its the waste plumbing then it can probably fixed from below. If its bad installation of the shower tray it will have to come out and be redone anyway.

I have asked the plaster and plumber to come back to look at the shower tray tomorrow.

that could have been done to prevent further damage to the kitchen once your second opinion had indicated where he thought it might be to be honest.

I don't blame them if neither of my options are either allowable by you or attractive to you. The last person that touches it is responsbile for it so I'd want to do it properly and charge you a proper price for doing it too.

I don't mind them having a look and trying to fix anything as we are claiming on the insurance we just want it sorted.

LoL no-one is ever free. I didn't mean free in that way i should have been clearer i just meant free to do it.

Insurance should cover the damage to your kitchen but beware the loss adjustor shaving it if you are still using the shower. Insurance won't pay for fixing the original leak. BTW its the small claims track in the County Court. There is no such thing as a Small Claims Court.

No. You should, however, get the cost of remedial work in the bathroom reimbursed.

Why don't you post some of them up here then so we can take a boo at it?

I'll try and post some pictures tomorrow

Cheers

We have had a lot going on in our house of late and unfortunately this has been pushed to the back burner believe it or not but we are going to get it sorted soon.

ListysDad

keystone wrote: »

when this thread has been running for nearly a month.

LoL no-one is ever free.

Cheers

Amen to that KS...

OP
Sorry for the blunt response but I'm Yorkshire...
All anyone on here can do is give you the benefit of years of other peoples' experience. It seems to me that as you've not had your own views confirmed you are now going to ignore that sound advice and dig an even bigger hole for yourselves. Of course it's your home and your prerogative to do what you wish but please do not expect sympathy if it all goes they way we are all telling you it will.
Good luck cos, in my view, you are going to need it.

sunshune

I didn't say that i wouldn't take the advice, that is the whole reason why i am on this thread for advice. Also my brother lives in Yorkshire along with his family and they are not that blunt so I won't accept that as an excuse for you being curt with me.

I am not an expert in this field and feel that I have no where else to turn as I do not have anyone that lives near me that I can ask for advice, which is why I came on here. I just want it sorted out as like I have said I have a lot going on with my life at the moment (like most) and I can't deal with going via the trading standards route. I just want it sorted out, whether this means going through the insurance or another person to sort the problem I don't care. And I wasn't asking for a freebie, I know they do not exist I just said it in a way whether you would be able to take on the job, all said in jest.

My post should not have read that I would be ignoring sound advice as I haven't, on the contrary.

Thank you for taking the time to respond to my thread though

daggy

sunshune wrote: »

I didn't say that i wouldn't take the advice, that is the whole reason why i am on this thread for advice. Also my brother lives in Yorkshire along with his family and they are not that blunt so I won't accept that as an excuse for you being curt with me.

I am not an expert in this field and feel that I have no where else to turn as I do not have anyone that lives near me that I can ask for advice, which is why I came on here. I just want it sorted out as like I have said I have a lot going on with my life at the moment (like most) and I can't deal with going via the trading standards route. I just want it sorted out, whether this means going through the insurance or another person to sort the problem I don't care. And I wasn't asking for a freebie, I know they do not exist I just said it in a way whether you would be able to take on the job, all said in jest.

My post should not have read that I would be ignoring sound advice as I haven't, on the contrary.

Thank you for taking the time to respond to my thread though

Is that cu[strike]r[/strike]t with an 'n'?

Sorry, for the dry sense of humour, but I'm soooo Newcastle!!!!

OJ, but I couldn't resist.

OP, I think the two previous posters are making valid points. You appear to be holding off on fixing the situation.

Certainly using the shower was never a good idea, that's obviously going to exacerbate the problem. If you know where the leak is emanating from, then whack some silicone over it.

Other tradesman wont touch the area unless they are allowed to do a complete install. Would you go to somebody else's botched job and then fix it by doing half a job? It's a shame, but if you try to save money now,it may cost you more later. It may be possible to reuse certain components that you purchased for the first job?

I should say that I'm not a tradesman and this is just my general opinion.

As for not having time to go the trading standards route, you could still contact them, just stress that you will be having the problem fixed ASAP; I'm not sure if they would want to inspect your property, but given the seriousness of the problem, I doubt they'd make you wait ages for that to happen.

sunshune

daggy wrote: »

Is that cu[strike]r[/strike]t with an 'n'?

Sorry, for the dry sense of humour, but I'm soooo Newcastle!!!!

OJ, but I couldn't resist. No I didn't miss spell anything, nor would I refer to someone in that way especially someone whom I do not know and who is only trying to help.

OP, I think the two previous posters are making valid points. I didn't say they were not. You appear to be holding off on fixing the situation. Without going into my personal life, I have said that I have a lot going on and I am only really now getting a chance to deal with this I am sorry that you seem to be misreading that I am holding off on fixing this.

Certainly using the shower was never a good idea, that's obviously going to exacerbate the problem. If you know where the leak is emanating from, then whack some silicone over it. THe shower is not in use and silicone was put on it but it still leaked, so a dye test was done and we think we know where the leak is now.

Other tradesman wont touch the area unless they are allowed to do a complete install. Would you go to somebody else's botched job and then fix it by doing half a job? I know this, what I have stated previously is that I am finding it hard to get someone to sort it for us and I am still looking for someone that will rectify the problem. It's a shame, but if you try to save money now,it may cost you more later. I just want it sorted and I realise this will probably cost a lot of money but what has to be done has to be done. It may be possible to reuse certain components that you purchased for the first job?

I should say that I'm not a tradesman and this is just my general opinion.

As for not having time to go the trading standards route, you could still contact them, just stress that you will be having the problem fixed ASAP; I'm not sure if they would want to inspect your property, but given the seriousness of the problem, I doubt they'd make you wait ages for that to happen. Thanks

....................

daggy

sunshune wrote: »

No I didn't miss spell anything, nor would I refer to someone in that way especially someone whom I do not know and who is only trying to help.

Woah!!! Calm down there!!! I was clearly jesting; with an attitude like that, I'm not surprised you're finding it difficult to get help.

Without going into my personal life, I have said that I have a lot going on and I am only really now getting a chance to deal with this I am sorry that you seem to be misreading that I am holding off on fixing this.

I know, I read your posts!! Surely if you've found the time to post on here about the situation, you could have used that time to also fix the problem? Or at least get the wheels in motion.

THe shower is not in use and silicone was put on it but it still leaked, so a dye test was done and we think we know where the leak is now.

I know, but can't you apply some sealant in the mean time? It would help you ascertain whether that is where the leak is emanating from.

So are people also refusing to do a complete reinstall for you? I can understand them not wanting to carry out remedial work, but I'm not sure why they'd refuse a full job. :S

Canucklehead

Hi,

Not really been following the thread ( having seen the above I'm not too sorry) but....

I've just seen your post where you say 'we're not using it' and am suprised that of all the 'trades' you've had through the door no one has thought to ask "does it leak when you use it, or all the time" or am I missing something?

If this is a constant leak then silicon is not your answer, it's the supply pipework/mixer connections.

As with another thread I posted on ( boiler in kitchen cupboard) you have two choices

You rip it out and find the leak or

You live with this leak and the increasing damage it's causing in the hope someone will take responsibilty for the leak and remedial work.

GSR.

sunshune

Thank you all for your help

sunshune

daggy wrote: »

So are people also refusing to do a complete reinstall for you? I can understand them not wanting to carry out remedial work, but I'm not sure why they'd refuse a full job. :S

Originally Posted by sunshune
No I didn't miss spell anything, nor would I refer to someone in that way especially someone whom I do not know and who is only trying to help.

Woah!!! Calm down there!!! I was clearly jesting; with an attitude like that, I'm not surprised you're finding it difficult to get help. I didn't come on here to have my character judged, just merely some help.

Without going into my personal life, I have said that I have a lot going on and I am only really now getting a chance to deal with this I am sorry that you seem to be misreading that I am holding off on fixing this.

I know, I read your posts!! Surely if you've found the time to post on here about the situation, you could have used that time to also fix the problem? Or at least get the wheels in motion. LIke I said I won't go into my personal life, but if you must know I work away from home 6 days a week so finding it difficult to sort the problem hence the reason I do not have the time. I use my laptop whilst away from home to log on to this forum.

THe shower is not in use and silicone was put on it but it still leaked, so a dye test was done and we think we know where the leak is now.

I know, but can't you apply some sealant in the mean time? It would help you ascertain whether that is where the leak is emanating from.
I have already applied silicone maybe i have used the wrong product or wrong wording which is why you didnt understand me. But i am trying to arrange a few days off to get it sorted out.

Yes they are refusing to do the full job, some say it is the plumbing some say it is the sealant/silicone