New bathroom fitted but shower leaking into kitchen

sunshune

WOw thanks guys

This guy is a proper business he is self employed and he has done some work for someone else i know and it seemed fine.

I will contact my insurance tomorrow morning when they open again.



If so, ask him for details of HIS business insurance and go after them.

He hasn't responded to my text, emails or calls since yesterday. He asked me when he originally fitted the bathroom i said last year and he didn't get back to me.

If he won't tell you, get a quote for the work that needs doing and then raise a Small Claims Court action against him.
I'll look into this too.

Under English law, for a 'simple contract', he could be liable for latent defects for 6 years from the date of installation. I didn't know that thanks

I'd suggest that the shower tray needs to come out again to see whats going on with the drainage/plumbing. Is it a tiled wall with a shower screen/door or is it a shower cubicle or is it a proper wet room install..? Either way,squirting away with a mastic gun isnt going to fix it.

Yep it is a tiled wall and i have just seen that at the bottom some of the tiles seem to bulge a bit. we have a cubicle with a bendy door (sorry didn't know what to call them)

vax2002

Mix up some blue food colouring in a bucket of warm water and pour it down the drain.
watch what comes out of the leak area.

googler

vax2002 wrote: »

Mix up some blue food colouring in a bucket of warm water and pour it down the drain.
watch what comes out of the leak area.

Seconded....... and don't run the shower whilst you're doing this.

Martyn_H

Going by personal experience, bulging tiles strongly suggests that the wall behind them is damp. I wouldn't trust the original installer to fix things. Ask friends, neighbours or colleagues to see if they can recommend a competent plumber (and not a builder.)

Oldsoak

If the wall behind the tiles is bulging then the problem may be higher up. If you have a shower that runs off a combi and the shower head feed is buried in the wall, that could be the source of the leak. That would explain why after re-siliconing it takes a while for the leak to reappear. In other words it is taking time to travel down the wall behind your shower and drip into your kitchen.
Either way you need to get someone to trace the water source before you go charging in and rip everythinh out. If it is that, then it should be an easy fix.
Good luck.

C_Mababejive

If the wall is bulging then i wonder if the wall is plasterboard ? If so then the water/moisture must have penetrated behind the tiles and wrecked the plasterboard. Tiling shouldnt really be done onto plasterboard in wet areas for this reason unless you use special plasterboard which is designed to be used in wet areas.

andyhop

C_Mababejive wrote: »

If the wall is bulging then i wonder if the wall is plasterboard ? If so then the water/moisture must have penetrated behind the tiles and wrecked the plasterboard. Tiling shouldnt really be done onto plasterboard in wet areas for this reason unless you use special plasterboard which is designed to be used in wet areas.

Utter rubbish

Standard plasterboard with a Dura or Homelux tanking membrane is more than adequate. Moisture resistant plasterboard is not water proof and will still crumble

Yes you can use Wedi or cement board but it will add more cost that standard PB and Tanking

sunshune

Oldsoak wrote: »

If the wall behind the tiles is bulging then the problem may be higher up. If you have a shower that runs off a combi and the shower head feed is buried in the wall, that could be the source of the leak. That would explain why after re-siliconing it takes a while for the leak to reappear. In other words it is taking time to travel down the wall behind your shower and drip into your kitchen.
Either way you need to get someone to trace the water source before you go charging in and rip everythinh out. If it is that, then it should be an easy fix.
Good luck.

We do have a combi boiler and the temperature valve is attached to the wall the shower head holder is not the shower head itself.

Would you suggest i get a plumber then or call the insurance

sunshune

Vax and googler thanks i'll do this

sunshune

Hi again

My husband received an email from the guy today asking for a electronic copy of the invoice my husband said we only have a paper copy and why do you need it. He replied that we should scan in a copy and email it and that he will reseal it again as that is all it can be. This will be the third time it's done obviously not a solution to the problem

Can i find reliable people on trust a tradesman .com

This is probably going to cost a fortune as our kitchen unit is damaged now. I wish I could upload a picture