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Barclays debit account PPI

I've just received a call from my bank Barclays to say I have been paying PPI on my debit account for years and they recommend I change it to their new cover which is cheaper and does actually cover my bills if I was to lose my job.

No one seems to mention claiming PPI back from a debit account, it's normally loans and credit cards.

Has anyone claimed PPI back on a Barclays debit account?
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Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    Hi there and welcome

    I'm sure someone will know, so bumping up for you, good luck.;)
    The one and only "Dizzy Di" :D
  • Cheers, I'm off to the bank today to sign up for a new cheaper cover, I might drop PPI reclaiming in to the conversation to see what response I get! :)
  • dunstonh
    dunstonh Posts: 120,336 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    What reason do you believe that you have been mis-sold? Your posts seem to suggest you havent and therefore have no grounds for complaint.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • The bank confirmed yesterday it was standard years ago to tell customers what they had to have as cover (PPI), the new cover I was offered yesterday I was given the option whether I wanted it and what I wanted it to cover. Surely the PPI has therefore been as been miss sold.
  • eyeopener2
    eyeopener2 Posts: 1,783 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    dandini1 wrote: »
    The bank confirmed yesterday it was standard years ago to tell customers what they had to have as cover (PPI), the new cover I was offered yesterday I was given the option whether I wanted it and what I wanted it to cover. Surely the PPI has therefore been as been miss sold.

    Just beat me to it. If the new cover is suitable, and covers you for what YOu deem necessary and not what the bank deems necessary, then it follows that the old cover was not suitable and therefore possibly missold.

    Worth a mention and you may have grounds for redress. Go for it.
    I'm Debt Free :j 2/09/2013
    Debt at LBM 30/04/2010 £24,109.38,
  • dunstonh
    dunstonh Posts: 120,336 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The bank confirmed yesterday it was standard years ago to tell customers what they had to have as cover (PPI), the new cover I was offered yesterday I was given the option whether I wanted it and what I wanted it to cover. Surely the PPI has therefore been as been miss sold.

    Cant see any mis-sale. Just because they think the current version is better than the old one, doesnt mean its a mis-sale. Banks are forever changing the underwriters and distributors. They often have many versions over the years.

    If the old cover is suitable and the new cover is suitable and you are switching to it then it is clear that you want it. So, no mis-sale.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • debboll
    debboll Posts: 11 Forumite
    hi i just won on my ppi on my current account,13 years . phoned them and was told it was being upheld just waiting for the the amount
  • src007
    src007 Posts: 420 Forumite
    dandini1 wrote: »
    I've just received a call from my bank Barclays to say I have been paying PPI on my debit account for years and they recommend I change it to their new cover which is cheaper and does actually cover my bills if I was to lose my job.

    No one seems to mention claiming PPI back from a debit account, it's normally loans and credit cards.

    Has anyone claimed PPI back on a Barclays debit account?

    If you complain, I would very surprised if they didn't give you your money back with interest.

    That just leaves it as a moral issue. Maybe you agreed to sign up and were happy with the cover at the time? Is it right to get your money back for a product that you were happy to pay for and had you looked at your statements you could have cancelled at any time. Some banks didn't make it clear it was optional insurance however most people with some common sense would realise it was. If you're interested in their new product it would suggest PPI is something you want.

    I think Dunstonh would argue that you don't have a valid complaint unless you can show that bank have done something wrong. What the bank were often doing ''back then'' isn't necessarily what happened in your case.

    Saying this, in my opinion against Barclays at least, I can't see anything wrong with applying for a refund, as the bank were clearly guilty of outragous profiteering in this area. Making excessive profits isn't mis-selling however I think it gives justification for a refund as the weight of complaints should stop these antics again (the politicians don't sem interested in stopping it).

    http://www.guardian.co.uk/money/2004/mar/06/accounts.insurance

    Especially given that Mr Bod Dimond is awarding himself millions of pounds at a time libraries are closing.

    http://www.bbc.co.uk/news/business-12663730

    You could complain that it was a useless product. Really, who needs insurance on a current account? If you lose you job you can just stay in your overdraft!

    You certainly should always stick to what you know happened, if making a complaint.
  • Placida
    Placida Posts: 240 Forumite
    Tenth Anniversary Combo Breaker
    debboll wrote: »
    hi i just won on my ppi on my current account,13 years . phoned them and was told it was being upheld just waiting for the the amount

    Congratulations debboll on your win.

    I wonder if you could answer a couple of questions for me please?

    Could you tell me if this was Barclays Additions account? I am awaiting a decision by November 4th on ppi for barclays loans. i saw your post and checked my statements and realised I too had been paying a monthly charge for insurance which I don't remember agreeing to or asking for when I upgraded to the additions Account. I cant even remember when that was:o
    I have obviously been negligent to the fact of not checking my statements properly over the years.:(:(
    I intend to pursue this with the same reasons that I had for mis sale of ppi on my loans.
    Which number did you ring to register your claim? Was it the ppi one?
    Thanks and congratulations again on your success Hope it isn't too long before you get your money.
  • debboll
    debboll Posts: 11 Forumite
    edited 9 October 2011 at 4:28PM
    hi thanks, yes it was addition account asked for the overdraft but was not told of the ppi ,you can phone barclays dublin that do the insurance the number is 0500 500 700 to find out what you have been paying and when from ,and yes i did complan over the phone to barclays about my additions account thanks the number is 0845 609 0806
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