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Mystery Shopping Thread 21 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES*
Comments
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TNS, Performance in People and Bare do new vehicle type assignments.
There will be others but I'm not registered with loads of MSC.0 -
Back from Petrol! I did have to go to the scummiest station in the scummiest part of town... bearing in mind not to mark down for location...
I asked if they did the petrol cards (NO freakin idea what they are and no POS in the shop which I can go - ohh what are they!) and MOS just went 'No.'
MOS didn't smile, say hello, thank you or goodbye
When I left she was stood with her arms folded resting on the desk...!
Supposed to find POS in the shop but there was hardly any, just some Lottery posters in the window, does that count? The only thing was a faded mat thing on the desk. The answer to the Q 'is there too much POS' will be a resounding no!
I'm amused that I now have to go to the car wash tonight AND tomorrow...!!!0 -
Thanks, NIM. It's a slightly different job (specific phone as opposed to general enquiry) but I reckon it'll take the same time.0
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I feel so bad, I did a phone visit and my mind went blank when I went to write it down. I'm emailed the company and told them, hope they give me more work and don't think I'm unreliable. The sales guy was so lovely and really helpful too and I really wanted to give him a good report
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Ziggy_Stardust wrote: »I feel so bad, I did a phone visit and my mind went blank when I went to write it down. I'm emailed the company and told them, hope they give me more work and don't think I'm unreliable. The sales guy was so lovely and really helpful too and I really wanted to give him a good report
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What happened dude?
I immediately forget whether the MOS was wearing glasses the moment I walk out the shop. I can remember hair colour, style, everything... but glasses?? I just have a block!0 -
marvellousaunt wrote: »What happened dude?
I immediately forget whether the MOS was wearing glasses the moment I walk out the shop. I can remember hair colour, style, everything... but glasses?? I just have a block!
Just everything, marketing, pushing of other phones, I didn't get a card or stamped leaflet...I remember the phone and what he said about it, tbh they only had one of those types of phone as they were waiting for stock to come in. Guess I'm having one of those days.
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Tbh I'm confused by the GR Phones telephone call I've picked up - I'm supposed to enquire about, I quote, 'the new iPhone 4' which I think I'm going to email and clarify because 'the new iPhone 4' is actually iPhone 4S and I may be a MSer but I'm not going to sound a moron on the phone.0
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marvellousaunt wrote: »Back from Petrol! I did have to go to the scummiest station in the scummiest part of town... bearing in mind not to mark down for location...
I asked if they did the petrol cards (NO freakin idea what they are and no POS in the shop which I can go - ohh what are they!) and MOS just went 'No.'
MOS didn't smile, say hello, thank you or goodbye
When I left she was stood with her arms folded resting on the desk...!
Supposed to find POS in the shop but there was hardly any, just some Lottery posters in the window, does that count? The only thing was a faded mat thing on the desk. The answer to the Q 'is there too much POS' will be a resounding no!
I'm amused that I now have to go to the car wash tonight AND tomorrow...!!!
I once had to wash my car 7 times in a day doing these and it still was not clean.
I have done loads Of these with no POS and not had a problem and I generally find the MOS is bloody miserable.0 -
marvellousaunt wrote: »Tbh I'm confused by the GR Phones telephone call I've picked up - I'm supposed to enquire about, I quote, 'the new iPhone 4' which I think I'm going to email and clarify because 'the new iPhone 4' is actually iPhone 4S and I may be a MSer but I'm not going to sound a moron on the phone.
Not sure you would sound stupid. I have done 3 phone shops this week and the 4s was referred to as the new iphone 4 on a couple of occasions by the salesman0 -
Boredupnorth wrote: »I once had to wash my car 7 times in a day doing these and it still was not clean.
I have done loads Of these with no POS and not had a problem and I generally find the MOS is bloody miserable.
Had 3 carwashes on sunday, came out well enough but had a LOT more than 10 drops of water on the back windscreen.This was 6 months out of date so I've changed it.:j:j:j:j0
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