Tesco Electrical bargains - NO SWAPPING/NO SELLING! [New thread]

Minnie-the-Minx_2

I think it helps if you speak to HO first.

They will log the conversation and give you their name and a reference number - most SAs will happily refund when given this information as it feels like the refund has already been approved and they won't argue with that.

I believe the rule is that they will refund you the reduced amount you should have paid but in practice they often get confused and refund you the higher amount you initially paid.

ExTesco

French_Knickers wrote: »

Provided the current price when they waft their wand over the barcode matches the price you 'paid' on the receipt, you shouldnt have too many problems. Its when it differs that the CS get confused and then start to question how much you should or shouldn't get.

I took something back today and was given a full refund without question despite having had DTD on the original purchase.

It makes no odds to tesco really, they have already paidout DTD on their mistake, if you then take something back for a refund they simply sell it to someone else. You guys do like your drama sometimes! lol

I got an email from HO saying even if you got all your money back on a dtd (or even given extra back) you can still get a refund of the amount you SHOULD HAVE PAID but sometimes they will get it wrong and give the full amount.

Be prepared and grateful to get the reduced amount, if you get more it's a bonus. It helps if the full price comes up on the till.

laura1976

Didn't know where to put this but wanted to let people know, I couldn't find any of the cheap epilators instore so just went on tesco direct and ordered a veet touchably smooth one for £15.99 to try out. I'm having a knee op in 5 weeks so won't be able to get in the bath to shave:o. Also i was wondering about the bottles of spray you get to make it less painful and found someone selling them on ebay for £2.99 delivered for 2 bottles.

shellnpaul

thanks for all your feedback it is very helpful, my oh is on his way with said hoover now for a refund i think they will just refund the 149 as she has wrote that on top of my reciept, it would be a lovely suprise if they refunded the 199 by mistake, but im not that lucky would be grateful though just for a refund of what ive paid.

ijustloveabargain

am the same got some phones for OH's work but when he read the reviews he didnt want them!and went to argos n got another so now am left with the phone
sel was £34.99 but was changed £74.99
the cs as put 'overchanged £34.99'which is wrong anyway
do u think i should ring HO first or just take them back???

ijustloveabargain

does anyone have the HO free number please x

floart

here you go...
the tesco head office free telephone number

Mig1971

my store has nothing

maresca01

This morning went to the Sw1nd0n store and they were having a huge printer clearout. Lots of inkjets for £1.00-£3.00. Wireless all in ones for £8.00. Managed to grab myself a nice HP photosmart wireless for £10.00.
The only catch was that they came with no leads and no ink but still a bargain

Kernel_Sanders

maresca01 wrote: »

Managed to grab myself a nice HP photosmart wireless for £10.00...........The only catch was that they came with no leads...

:rotfl: ...