Journalist Wanted - Gambling Commission Complaint

mrsmehere

bobajob_1966 wrote: »

Is an addiction to alcohol not the same as an addiction to gambling?

i have no idea if they are the same.
i am posting in comment to the OP in regard to the duty of care, as such, that those in the gambling industry should have to those using their services

NCISROCKS

bobajob_1966 wrote: »

Before you go, please tell me what a pizza crunch is?

...a deep fried pizza in batter!

michael1983l

bobajob_1966 wrote: »

So you made a judgment on half a story. How do you suggest that someone working in a bookies makes a judgment - should they ask each punter for their life story, or a diary of their spending habits for their past week?



Please show us where they can identify a problem gambler.

She didn't have half a story she had a few choice words by yourself, a shop worker can build up their own story by observation of behaviour over a period of time in the shop. The staff are expected to make these observations if they are to comply with the regulations set out by the gambling commission.

They have charged the bookmaker with doing the identifying, so by default they must think it is possible right? Or do you think they have made that particular regulation for the sake of regulations sake?

mrsmehere

bobajob_1966 wrote: »

Before you go, please tell me what a pizza crunch is?

Absolutely gorgeous from the chippy round the corner from me! Can i say i'm quite addicted to them

tomwakefield

michael1983l wrote: »

She didn't have half a story she had a few choice words by yourself, a shop worker can build up their own story by observation of behaviour over a period of time in the shop. The staff are expected to make these observations if they are to comply with the regulations set out by the gambling commission.

Perhaps they had an idea of how a compulsive gambler acted and you didn't fit the bill.

bobajob_1966

michael1983l wrote: »

She didn't have half a story she had a few choice words by yourself, a shop worker can build up their own story by observation of behaviour over a period of time.

They have charged the bookmaker with doing the identifying, so by default they must think it is possible right? Or do you think they have made that particular regulation for the sake of regulations sake?

What behaviour would indicate an addiction? My client's speech makes many assume he is drunk - should they not allow him to gamble because he *might* be drunk?

I think that the GC know that it is a near impossible task to identify a problem gambler, and ask the bookies to do all that is reasonable. I believe the bookies do what is reasonable, without going as far as restricting individuals in a way that could be discriminatory.

tomwakefield

mrsmehere wrote: »

Absolutely gorgeous from the chippy round the corner from me! Can i say i'm quite addicted to them

Sounds like a good post-night-out snack

bobajob_1966

mrsmehere wrote: »

i have no idea if they are the same.
i am posting in comment to the OP in regard to the duty of care, as such, that those in the gambling industry should have to those using their services

The duty of care is fulfilled by promoting gambling addiction charities and allowing individuals to impose limits on their spending. There was a case to this effect some years ago, I'll try to find it tomorrow.

michael1983l

tomwakefield wrote: »

Perhaps they had an idea of how a compulsive gambler acted and you didn't fit the bill.

Perhaps they did so perhaps they need further training. Even if this was the case the store has still failed in its duty of care towards the customer.

michael1983l

bobajob_1966 wrote: »

The duty of care is fulfilled by promoting gambling addiction charities and allowing individuals to impose limits on their spending. There was a case to this effect some years ago, I'll try to find it tomorrow.

That fulfills one aspect of the regulations, but I have never seen a sticker refuse a problem gambler the right to make a transaction in their shop or indeed identify them and ban them.