Bookmaker Winnings - when does money become mine ??

stockportsaver

I sit corrected, thanks .
Doesn't make some of tve other bulksh1t "advice " any more valid tho

Bettie

unholyangel wrote: »

I think perhaps you need to review your own "quality knowledge".

http://www.bllaw.co.uk/pdf/gambling%20contracts.pdf

Please note this particular phrase:
"From 1 September 2007 gambling contracts became legally enforceable thereby changing the law as it had
stood since the Gambling Act 1845. Section 335 of the 2005 Act provides, "the fact that a contract relates to
gambling shall not prevent its enforcement." The removal of the bar on enforcement has significant
consequences as gambling contracts become the same as any other contract for the supply of services and
they will be subject to both statutory and common law."

And it works both ways. The Bookmaker can also take a punter to court :rotfl:

Bettie

dealer_wins wrote: »

I find it hard to believe a betting shop does not have £300 to pay off a winning bet. In fact that is ridiculous.

Oh believe it!

unholyangel

I think we're getting a bit off topic.

It wasnt as if the shop was refusing to pay out. They just didnt have the funds to pay in cash right there and then.

There could be all sorts of reasons they didnt have £300. For insurance purposes they may only be permitted a low amount after a certain time. They could have cashed up for the day, the majority of the money in the safe/taken to the bank. They could have just paid out huge winnings.

If it had happened at noon and they were telling you to come back the next day, i'd agree it was unreasonable. But from what i read, this happened late at night near closing time. I'm sorry but i dont find that unreasonable at all.

Likewise, without being there and witnessing what was said, how it was said etc......I cant see it as unreasonable for them calling the police. Years ago i worked in a club and it was standard that if a customer was acting aggressively, the police were called. Its a matter of perception. Aggressive is not necessarily violent. It is also confrontational.

And i can quite understand how someone - after being told to come back tomorrow to claim money they feel belongs to them - would become confrontational.

sparkovic

I can just clarify :-

(1) There was enough money in the machines
(2) The manager in the shop could open the machine + regularly does so when there are people in the shop - the machine actually has to emptied before their shift finishes each evening
(3) A call to a manager off-site is not going to make it any more secure to open the machine but the manager made one call (which the off-site manager questions her even making one call as he had no message or missed call) despite frequent requests from myself to call again
(4) When I returned to collect my money on the saturday at 3:15 I was made to wait 15 minutes until the safe opened although the same member of staff's manager informed me that there was enough money in the till to pay me out. I was then informed that when I had to be paid out I was to leave the shop immediately
(5) Betfred's only admission is that the manager could have handled it better but as yet I have not had an apology other than it to be repeatedly emphasised that I am not barred from the shop (which should negate any arguement that I was out of order in any way)
(6) I can + have taken my custom elsewhere but I contacted the forum to see what advice could be provided to make this billion pound turnover company accountable for at least bad communication + customer service

Hintza

sparkovic wrote: »

to see what advice could be provided to make this billion pound turnover company accountable for at least bad communication + customer service

I imagine they will refer you the most appropriate court case (from their point of view) to resolve this ie Arkell v Pressdram.

If you were asked to leave the premises immediately they have obviously decided that they are not keen to keep you as a customer.

halibut2209

Hardly surprising either

wealdroam

sparkovic wrote: »

...I contacted the forum to see what advice could be provided to make this billion pound turnover company accountable for at least bad communication + customer service

And you got that advice.
Re-read post #27.

Have you now got Betfred's complaints procedure?

brettcta

stockportsaver wrote: »

OMg.
Having got bored half way through the nonsense replies to this post, only one person seems to have made the point that gambling debts are not subject to contract law, and cannot be enforce in this way.
It's s nark if the quality of knowledge on these boards that many advisors are ignorant of this basic fact. Eg acorn.

i read this, read your name and did a chuckle. doesn't surprise me that a stopfordian is giving old advice as current.

shaun_from_Africa

winnings were due to me at 8:40pm - shop shut at 9:30

Maybe they were low on cash funds as they may deposit the days takings at the bank before the shop actually closes or they may do it at varying times to avoid having a set routine for money to be carried to a bank.
The takings may also have been collected by a secutity firm and this was done earlier than expected.