Bookmaker Winnings - when does money become mine ??

redsquarelady

Until 2006 a bet was a 'gentlemans agreement' From then it is a legaly binding contract. But if there are obvious errors made by either side common sense can be used.
As for dubious goal. Its the official result the bookmakers use. But they sometimes give a 'goodwill' gesture.
As for the troll... some people think that bookies have thousands in their tills and can payout any amount. You may well have been paid out a larger amount in ladbrookes, but it was probably not 50 mins before they shut. At 8.30 in the evening money would be kept to a minimum to put off robbers. Its staff and customers safety which is more important than you stamping your feet for £300.

arcon5

goater78 wrote: »

I always think when a poster accused another poster of being a troll that they've lost the argument....... Still if it makes you sleep better tonight I'm a troll :-)

oh dear............ okay okay............

it would depend on how betfred approached the thread. If they came along and posted their company policies relating to payouts then nothing wrong with that, since this is information any poster could add and likely open on the www.

Its when companies come along and respond to individual cases that I think its fair to have MSE verify their identity. People come to forums trolling with false stories, why wouldn't they do so by mis-representing a company and get a bigger reaction. Plus with all the scams around these days and the lack of common sense with some, it's a bit of a scammers paradise if they can do it wright: 'just seen your thread, i'm from XXX company, can you telephone me on YYY' ect ect

Out of all the barmy rules, thats not one of them

unholyangel

goater78 wrote: »

I would be intrigued to see whether this us actually true and I would welcome someone who is an experts opinion. Gambling can often be subjective and there is not always a definite right or wrong. For instance I once bet on a first goslscorer bet where it was a dubious goal. Some bookmakers paid out some didn't. I don't believe any legal authority forced some bookmakers to pay, they just did for business reasons

I imagine if they didnt pay out on bets they'd find themselves open to breach of contract claims.

mountainofdebt

I bet there's a T&C that states that winnings over a certain amount will be paid within a certain number of days - we had someone win a £1k and they kicked off because they wanted it there and then. We didn't have that sort of cash on the premises (as someone has said becuase of security issues) and we then point out the T&C that stated that management reserved the right to pay winnings in the form of a cheque within 7 days.

Mind you I thought only adults were allowed to gamble not children

System

redsquarelady wrote: »

Until 2006 a bet was a 'gentlemans agreement' From then it is a legaly binding contract. But if there are obvious errors made by either side common sense can be used.
As for dubious goal. Its the official result the bookmakers use. But they sometimes give a 'goodwill' gesture.
As for the troll... some people think that bookies have thousands in their tills and can payout any amount. You may well have been paid out a larger amount in ladbrookes, but it was probably not 50 mins before they shut. At 8.30 in the evening money would be kept to a minimum to put off robbers. Its staff and customers safety which is more important than you stamping your feet for £300.

Yep I accept that, it's what I was after some actual accurate legal facts. Cheers.

System

mountainofdebt wrote: »

I bet there's a T&C that states that winnings over a certain amount will be paid within a certain number of days - we had someone win a £1k and they kicked off because they wanted it there and then. We didn't have that sort of cash on the premises (as someone has said becuase of security issues) and we then point out the T&C that stated that management reserved the right to pay winnings in the form of a cheque within 7 days.

Mind you I thought only adults were allowed to gamble not children

I like the fact you appear to be a bookie and your first sentence involves the phrase "I bet"

dealer_wins

I find it hard to believe a betting shop does not have £300 to pay off a winning bet. In fact that is ridiculous.

stockportsaver

OMg.
Having got bored half way through the nonsense replies to this post, only one person seems to have made the point that gambling debts are not subject to contract law, and cannot be enforce in this way.
It's s nark if the quality of knowledge on these boards that many advisors are ignorant of this basic fact. Eg acorn.

unholyangel

stockportsaver wrote: »

OMg.
Having got bored half way through the nonsense replies to this post, only one person seems to have made the point that gambling debts are not subject to contract law, and cannot be enforce in this way.
It's s nark if the quality of knowledge on these boards that many advisors are ignorant of this basic fact. Eg acorn.

I think perhaps you need to review your own "quality knowledge".

http://www.bllaw.co.uk/pdf/gambling%20contracts.pdf

Please note this particular phrase:
"From 1 September 2007 gambling contracts became legally enforceable thereby changing the law as it had
stood since the Gambling Act 1845. Section 335 of the 2005 Act provides, "the fact that a contract relates to
gambling shall not prevent its enforcement." The removal of the bar on enforcement has significant
consequences as gambling contracts become the same as any other contract for the supply of services and
they will be subject to both statutory and common law."

Bettie

sparkovic wrote: »

winnings were due to me at 8:40pm - shop shut at 9:30. The issue is that if the member of staff had contacted their manager they would have opened a machine to pay me out so i don't believe there is a security risk + if there was then should the shop have been open ? my safety would have been at risk just as much as theirs ??

I was hoping someone would come back with some legal or consumer advice ?

I can understand there not being much money at the counter at that time of night. I can also understand that the staff may have been left on their own without access to the safe or the keys to machines, however it's all about customer service and without doubt they should have been on the phone to other shops in the vicinity to see who had the money so you could have been paid. A call to customer services from you may have helped. Money can be put on a card, you can have a cheque or some bookies offer part payment/part card/cheque.
I have to be honest and say one thing that would annoy me is if I put say £500 in a machine and took £300 in return I would not be happy to be told come back another time as we don't have the money. If the staff tried their best then fair enough but I'm afraid the customer service I've witnessed of late leaves a lot to be desired.:(