Solar energy - Feed-in Tariff payment delays - your experiences?

Oscargrouch

superpacman1972 wrote: »

Thanks for that. It's called Money Claim Online and I have also used it to great effect in the past with companies that shall we say perhaps do not value their customers as much as perhaps they should.

Generally seen as a last resort.

Legal costs and interest can legitimately be added to the claim too.

Suspect the case would be resolved before court action, but simple non payment of monies owed would be what I'd be putting on the claim along with my evidence of contact with EON requesting this payment.

I'm giving them till the end of the week to pay me, and then I'll consider sending them a Letter Before Action (essential to prove to the court you have warned the defendant that legal action is likely).

Of course the risk is that the payment may be made at the time you lodge your claim, in which case you'd be out of pocket, so this is where you may have to tread carefully.

Thank you for the correction; it is Money Claim Online. Agree with what you say, and you do have to give fair warning as you quite rightly point out.

As to your last paragraph; I feel the way to minimise this risk would be to point out in correspondance that you intend to lodge a claim if, the funds that are owed have not arrived as cleared funds into your account by a certain day, make sure this is a Friday. You can then submit the claim online anytime from Friday evening - Sunday.:D This demonstrates fair warning and that the claim was not submitted after funds had arrived...:)

Of course, paying the additional £35 would be peanuts to E-On; but looking at the complaints on this site, £35 X 1K of peoples may 'get their attention'! :rotfl:

zeupater

Hi

I would personally solicit DECC & Ofgem (amongst other relevant bodies) before going any further and ensure that my local MP is copied on all correspondance with these bodies (whether this is any use depends on who/how good the particular MP is ... so most would be advised not to hold their breath waiting for support :D). In the meantime I would ensure that the energy provider is aware of reasonable administrational costs which are to be levied and accumulated charges to-date and then include a running summary total in all further contact.

If there is no satisfactory movement within an acceptible period then I would look to issue a written final request to them detailing a reasonable payment deadline before legal action is started and ensure that they are in no way unable to misunderstand that this is a final demand.

HTH
Z

Oscargrouch

zeupater wrote: »

Hi

I would personally solicit DECC & Ofgem (amongst other relevant bodies) before going any further and ensure that my local MP is copied on all correspondance with these bodies (whether this is any use depends on who/how good the particular MP is ... so most would be advised not to hold their breath waiting for support :D).

Problem would be talking to these Bods would take another two months; by that time chances are, even E-On would have paid up by then. The whole point is that no invoice should take longer than 30 days to pay, part of 'The late payment of commercial debts (interest) Act 1998. Details https://payontime.co.uk/late-payment-legislation-interest-calculators I had my water bill in recently dated 19th June, recieved 22nd. - payment due date no later than 4th of July 2012 - 12 days grace from receipt? And I do know from history - if you don't pay on time, they will take you to County Court!

Equaliser123

Oscargrouch wrote: »

Problem would be talking to these Bods would take another two months; by that time chances are, even E-On would have paid up by then. The whole point is that no invoice should take longer than 30 days to pay, part of 'The late payment of commercial debts (interest) Act 1998. Details https://payontime.co.uk/late-payment-legislation-interest-calculators I had my water bill in recently dated 19th June, recieved 22nd. - payment due date no later than 4th of July 2012 - 12 days grace from receipt? And I do know from history - if you don't pay on time, they will take you to County Court!

Not sure the Late Payment Act has application here as it is not a business to business transaction for the sale of goods or services.

Oscargrouch

Equaliser123 wrote: »

Not sure the Late Payment Act has application here as it is not a business to business transaction for the sale of goods or services.

You may well be and, probably are correct. Very fickle subject. I think that my investment in a generation plant that I have contractually agreed to supply Power to a Power Generation Company, constitutes a business to business relationship; I may be incorrect ? For E-On to defend a single claim would cost them say - £500 (sending a representative) or use of Council - (£3K) ? They may lose; so are risking £500 or (£3K) + £35 + plaintiffs expenses + what is due + loss of reputation; for the sake of paying what is due plus the £35. From what I understand of the 'small claims track' is that the expenses you can claim are minimal, (travel costs) and does not include representation fees. I think it is worth an individual gamble. I may be proved wrong. :mad:

youngzola

is bob getting a golden handshake,pension for life,if he does he will not be using any of my money,i,ll take all my savings out.he should have being sacked and arrested by police.

Oscargrouch

Sent my letter of 'Pending Legal Action' to E-On last night via e-mail. Phoned them this morning to confirm receipt. Spoke with a polite young lady. She apologised for the delay; confirmed I was on the new system and processed my payment for me as we spoke on the phone.....Case Resolved and Closed..:beer::T Guessed it would be an 'Open & Shut' case.:rotfl:

Oscargrouch

youngzola wrote: »

is bob getting a golden handshake,pension for life.

There are a few dedicated threads on this..https://forums.moneysavingexpert.com/discussion/4050537

AlbertHall

Oscargrouch wrote: »

Sent my letter of 'Pending Legal Action' to E-On last night via e-mail. Phoned them this morning to confirm receipt. Spoke with a polite young lady. She apologised for the delay; confirmed I was on the new system and processed my payment for me as we spoke on the phone.....Case Resolved and Closed..:beer::T Guessed it would be an 'Open & Shut' case.:rotfl:

I have today received 3 letters from E.ON concerning FIT payments. First one inexplicably showing (identical) reading on 31 March twice and no payment due, the next showing the reading between 1 February to 31 March at the old rates and amount of generation payment, and the 3rd the readings between 1 April and 1 May under the new rates. Note saying that payment will be made within the next 11 working days.

As long as this happens, and continues to happen within a reasonable timescale, I am happy. Although am still presenting the Statement of Terms as an unfair contract to the Office of Fair Trading.

£30 goodwill payment also on its way to me!

Oscargrouch

AlbertHall wrote: »

£30 goodwill payment also on its way to me!

Well done!:beer: I think what is meant by the wording of the contract, is that E-On want a reading every 3 months; if the first payment was started being > 2 months after you submitted your reading, then technically they would be obliged to always pay you > 2 months following the submission. I was told today that the new system will enable them to pay up within 2 weeks or less following the meter reading.....we shall see.:rotfl: