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Lloyds TSB branch sale

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  • I actually preferred TSB bank, the branch that is closing I had my first hole in the wall card with them - called "Speedbank" some 27 years ago. Shame it's closing.
  • EarthBoy
    EarthBoy Posts: 3,213 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Here's a question if a branch is being sold, will Lloyds TSB write to account holders to give them the option of moving their accounts to a different branch. .

    The option to move their account to a different branch will be available to any customer who requests it, but Lloyds TSB won't be allowed to actively promote this option because it would frustrate the whole point of the sale.
    What rights would the new owners of the sold branches have towards Lloyds TSB customer data. I'd assume none as a customer of Lloyds TSB surely would have to agree to the new owners having their data transferred from Lloyds TSB. Hence anyone buying the branches will probably have to get the customers through the door to sign up for an account to start with.

    All the accounts and associated data will be automatically transferred to the new owners when the sale is completed. The account holders won't have to confirm they agree to it as such; in fact, keeping your account open will probably be construed as tacit agreement to the transfer. If you don't agree you can always close your account and open a new one with one of the branches that is staying with Lloyds TSB.
  • stclair wrote: »
    When do they start rebranding back to Lloyds Bank?

    Twickenham branch already has - the sign is dark green (and no mention of TSB) :cool:
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • EarthBoy
    EarthBoy Posts: 3,213 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 25 September 2011 at 10:12PM
    stclair wrote: »
    When do they start rebranding back to Lloyds Bank?

    The end of next year, I believe, and into 2013.

    http://www.lloydsbankinggroup.com/media/pdfs/lbg/2010/9910pressrelease.pdf

    I can't see them making many changes before the Olympics because they have already spent a fortune on promoting the Lloyds TSB brand as sponoring the games. If they changed back to Lloyds Bank before then they would have to spend another fortune on changing all the sponsorship material.
  • pqrdef
    pqrdef Posts: 4,552 Forumite
    edited 25 September 2011 at 10:18PM
    deleted, redundant, too slow
    "It will take, five, 10, 15 years to get back to where we need to be. But it's no longer the individual banks that are in the wrong, it's the banking industry as a whole." - Steven Cooper, head of personal and business banking at Barclays, talking to Martin Lewis
  • pqrdef
    pqrdef Posts: 4,552 Forumite
    JuicyJesus wrote: »
    The sale includes accounts domiciled at (i.e. with the sort code of) the sold branches.
    It'll have to be more complicated, because some branches are grouped. The address and sort code on my cheques aren't my branch, they're the mother-hen branch 15 miles away that does the back-office work for all the branches in the big city and for miles around.
    "It will take, five, 10, 15 years to get back to where we need to be. But it's no longer the individual banks that are in the wrong, it's the banking industry as a whole." - Steven Cooper, head of personal and business banking at Barclays, talking to Martin Lewis
  • SingleSue
    SingleSue Posts: 11,718 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    So will customers be advised before it goes ahead? Only ask as our local Lloyds is one of those affected and it will leave my mum with no access to Lloyds locally..and knowing her, she would not be too keen on someone she hasn't chosen having her details.

    She is not going to be a happy bunny having to move her banking to another bank at all.
    We made it! All three boys have graduated, it's been hard work but it shows there is a possibility of a chance of normal (ish) life after a diagnosis (or two) of ASD. It's not been the easiest route but I am so glad I ignored everything and everyone and did my own therapies with them.
    Eldests' EDS diagnosis 4.5.10, mine 13.1.11 eekk - now having fun and games as a wheelchair user.
  • stclair
    stclair Posts: 6,854 Forumite
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    edited 25 September 2011 at 10:46PM
    EarthBoy wrote: »
    The end of next year, I believe, and into 2013.

    http://www.lloydsbankinggroup.com/media/pdfs/lbg/2010/9910pressrelease.pdf

    I can't see them making many changes before the Olympics because they have already spent a fortune on promoting the Lloyds TSB brand as sponoring the games. If they changed back to Lloyds Bank before then they would have to spend another fortune on changing all the sponsorship material.

    A very good point..

    Lloyds Bank was the very first bank I worked for oh the memories :D
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • SingleSue wrote: »
    So will customers be advised before it goes ahead? Only ask as our local Lloyds is one of those affected and it will leave my mum with no access to Lloyds locally..and knowing her, she would not be too keen on someone she hasn't chosen having her details.

    She is not going to be a happy bunny having to move her banking to another bank at all.

    Well according to the following 2 posts customer details are going to be sold to the buyers, which I would have thought would break data protection. If I was in an affected branch I would not be happy, and be looking at a new branch now.
    JuicyJesus wrote: »
    The sale includes accounts domiciled at (i.e. with the sort code of) the sold branches. If one wished to stay with Lloyds and not go with the new bank, then they would request their account be moved to be held at a different branch, as many have done after RBS sold their English branches to Santander.

    Obviously if your account was not held at one of the sold branches, but you used one to transact, you wouldn't be able to use that branch any more, as it would belong to a different bank.
    EarthBoy wrote: »
    The option to move their account to a different branch will be available to any customer who requests it, but Lloyds TSB won't be allowed to actively promote this option because it would frustrate the whole point of the sale.

    All the accounts and associated data will be automatically transferred to the new owners when the sale is completed. The account holders won't have to confirm they agree to it as such; in fact, keeping your account open will probably be construed as tacit agreement to the transfer. If you don't agree you can always close your account and open a new one with one of the branches that is staying with Lloyds TSB.
  • 10_66
    10_66 Posts: 3,460 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    EarthBoy wrote: »
    The option to move their account to a different branch will be available to any customer who requests it, but Lloyds TSB won't be allowed to actively promote this option because it would frustrate the whole point of the sale.

    All the accounts and associated data will be automatically transferred to the new owners when the sale is completed. The account holders won't have to confirm they agree to it as such; in fact, keeping your account open will probably be construed as tacit agreement to the transfer. If you don't agree you can always close your account and open a new one with one of the branches that is staying with Lloyds TSB.

    What happens to fixed term accounts, please? OH has just opened a 3 year fixed stepped bond with C&G. Would the product be transferred over to the new owners, would the new owners have to honour the account until it matured, or would it be necessary to withdraw/close the account? If that was necessary would the penalty for early withdrawals/closure be waived?
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