Halifax ISA missing

lyster101

Nath4n wrote: »

Glad to hear it's not just me!
My RCA seems fine, statement and balance as normal.

ISA and saver accounts are however there but they're are missing icons and the text is garbled, also the statements won't load.

My Clarity card also appears as a large grey image of a credit card with the lovely words "INTRODUCTORY STANDARD MASTERCARD" which fills the screen too much and ends up falling off the end of the line. Credit limit and balance also show as NIL.

I wonder when it'll all be running smoothly

My Clarity card is doing the same. I can see transactions all ok though (except 'upside down').

I think we got off lightly and I'm sure this will be clear in another day or so.

needingaccountability

I tried getting some money out of a cash point yesterday, the whole process looked like it was happening till the end when no money or reciept appeared. Wonder if that is connected to switch? wating to see if it goes from account or not.

Beckyy

Beckyy wrote: »

I cant even log in! Apparently my username is wrong...same one I've had for YEARS. Had to reset it, then reset my password and meorable info. Now have to confirm by phone.

What a kerfuffle.

I'm now stuck with a stupid amount of numbers for a username because they won't let me change it back. What a waste of time.

mancini601

needingaccountability wrote: »

I tried getting some money out of a cash point yesterday, the whole process looked like it was happening till the end when no money or reciept appeared. Wonder if that is connected to switch? wating to see if it goes from account or not.

Funny you should say.

Took some money out yesterday and it seemed to take ages before it finally gave me the money and a receipt. At the time I just thought that it was an issue with the actual ATM I was using.

needingaccountability

mancini601 wrote: »

Funny you should say.

Took some money out yesterday and it seemed to take ages before it finally gave me the money and a receipt. At the time I just thought that it was an issue with the actual ATM I was using.

Oh dear, I did wait ages, hope it didn't come out after I left

Wendy_Wu

Having the same sort problems online, cc accounts not showing balances, mortgage gone down by about 3K and current account not showing much activity for today when know should be more transactions

mancini601

Have just noticed online, that the whole account maintenance sections are missing.

There is no option to view direct debits etc.

MoneySavingUser

All accounts still there but missing a lot of statement info:

Unfortunately we can't retrieve some of the account information you've requested right now. Sorry for any inconvenience this may cause you. Please try again later.

Search Transactions

Search transaction functionality is currently unavailable. Please try again later.



Unfortunately we can only provide a limited statement service at this time. Sorry for any inconvenience this may cause you. Please try again later.

etc.

andy_l_2

Typical of Lloyds to mess up. Halifax was all fine until Lloyds took it over a while back.I was with Lloyds for well over 30 yrs and dumped them due to all the hassle they were causing me, so switched to Halifax and guess what they followed me and now the problems all start again. Time to switch again it seems :mad:

scotslad

andy_l wrote: »

Typical of Lloyds to mess up. Halifax was all fine until Lloyds took it over a while back.I was with Lloyds for well over 30 yrs and dumped them due to all the hassle they were causing me, so switched to Halifax and guess what they followed me and now the problems all start again. Time to switch again it seems :mad:

I think I will move also. It seems to be one problem after another with this lot.

I am correct in thinking a new bank can arrange to move all my direct debits over to them. ??

I am prepared to lose my tax free allowance this year and close my isa and move it in to a saver account till april. Then I can open another ISA.

Any suggestions for new current account provider ??