Modem Router Problem

SoggyMoggy

And turning off the dialling was pointless, since it wouldn't dial anyway. I forgot to turn it back on before reconnecting via the old modem, and thought I'd lost the whole thing.

marksmith99

I'm not an expert, but you don't need to be online to access the 192.168.1.1 - that is the address of the router, so you just need a connection between your pc and router to get into it.

Also, this may be a stupid statement, but you don't need to double click the talktalk broadband connection icon to get online with a router as you do with the talktalk broadband modem. Once set up via the 192 stuff, just opening your browser should connect through to the internet.

BillScarab

SoggyMoggy, to access the router config page as Albertross suggested you don't need to be online. You just need your PC connected to the new router and for it to be powered on.

The router configuration is stored locally on the router.

Connect your new router to your PC and disconnect your USB modem, then start up your browser. You'll get an error as it can't connect to the internet, then in the address bar type in the IP address as suggested by Albertross, that should bring up a login screen where you can put in the username and password mentioned earlier.

You may need to turn off dialling before you do the above.

BillScarab

There is a guide on the Talk talk webpage that explains what to do, have a read of that and see if it helps. the router configuration info is towards the bottom.

http://www.talktalk.co.uk/talktalk/servlet/gben-server-PageServer?article=MAIN.UK.TALKTALK.STATIC.HELP.HELPDESK.MAINPAGE&topicSelect=BROADBAND&catSelect=Wireless%20Networking&showFAQ=WNSETUP

This explains how to setup a Belkin router (I presume that is what they supply) so some bits may be slightly different as yours is a Buffalo but the principles remain the same.

espresso

SoggyMoggy wrote:

The instructions that came with the router say "Access the WBMR-G54 configuration pages - launch your web browser" - I can't because there's no connection.

The instructions in that link you posted above say "open up your internet browser and type 192.168-etc" - I can't because there's no connection.

You do not need a broadband connection to be able to log into the router using the Ethernet cable and putting it's IP address into your browser! You should be able to configure your new router i.e. username/password etc. and then disconnect your USB modem and connect the phone lead to your new router.

When you do this, you connect using the router and NOT the software that you previously used with your USB modem.

SoggyMoggy wrote:

I know we're going round in circles here; I'm tempted just to shove the whole lot back in its box and return it.

It's a bit soon to give up, it's very easy to set it up.

SoggyMoggy

Should I uninstall the old modem before trying all this again? Is it somehow blocking my access via the new one?

*clutching at straws*

I've done the configuration via the Buffalo set-up wizard, but the result is the same. "Page not available". No connection, with or without dialling disabled.

espresso

SoggyMoggy wrote:

Should I uninstall the old modem before trying all this again? Is it somehow blocking my access via the new one?

*clutching at straws*

I've done the configuration via the Buffalo set-up wizard, but the result is the same. "Page not available". No connection, with or without dialling disabled.

It's not necessary to uninstall the old modem, you may need it for back-up - just don't use it. You may have to change a setting in your browser Tools, Internet Options, Connections - Check the Never dial a connection box, Apply OK.

I'm not familiar with this router and have not seen the manual yet but have you actually connected using this set-up alone?

When using the router you need Line ---> Router ---> PC and the USB modem completely disconnected.

SoggyMoggy

Right, that's it. I've unplugged the whole thing, reset the modem router, done a system restore on the pc back to yesterday morning, started again from scratch. I've done exactly what you've all told me to do, I managed to configure the router offline, as you said I could, restarted it to save all the settings, switched off dialling and ... nothing. Absolutely nothing. It will not connect and that is that - 23 hours is way too long to call it "easy".

I'm back on the old one and I might just as well stay here. Thanks for all your help, guys, you stood on your heads to help me and it just won't play. I'm going to fill up the washing machine and do some housework to calm myself down and prove to myself that I'm not completely useless.

Thanks again

XX Sarah

albertross_2

Don't give up..

This is a slightly edited version of the stuff in bill scarabs link, if you are able to get into the router config page, and find the relevant sections of the router config, enter the id and password from the letter you get when you start using talk talk, you are 99% there:


Once your computer is 'talking' to your modem/router, it's time to set up your broadband connection. This is done by visiting a special web page.

Open Internet Explorer (or your chosen web browser program) and type 192.168.1.1 in the Address box at the top of the page. Press Enter.

Now click Connection Type at the left-hand side of the page. Choose PPPoA, then click Next.

You now need to enter the settings for your broadband service. For TalkTalk you'll need:
Username: Your TalkTalk username.
Password: Your TalkTalk password.
VPI/VCI: Type 0 in the first box and 38 in the second box.
Encapsulation: Set this to VC-MUX.
Dial on demand: Leave this box empty.
Idle Time (Minute): Set this to 0.
Use Static IP Address: Leave this box empty.

When you've entered this information, click Next and then click Apply Changes.

You'll now see the page for DNS settings. Make sure that Automatic from ISP is selected, then click Apply Changes. The page will reappear; click Home in the bar at the top of the screen when this happens.

Finally, you'll be shown a Status page. Click Connect on the right-hand side of the page. The Internet Status at the top right-hand corner of the page will change to Connected.

That's it! You could start browsing the web now - but we reckon you should take a few minutes to sort out your online security first.

SoggyMoggy

Bless you, Albert, you have the patience of a saint :A

I am, as you say, 99% of the way there - the problem appears to lie in the fact that the modem router and the PC are not "talking"!

I have to go out in a minute (school run), but when I get back I'm going to reconnect the Buffalo and try again the "ping" test which appears immediately before the extract you've given me above.

I tried it yesterday and none of the four "packets" got through. I don't hold out much hope that it will work today either but it's worth a go, as I haven't done it since resetting everything and starting again