Yodel - shockingly bad - email address anyone?

custardy

gwapenut wrote: »

Folks aren't struggling. You're just making too many excuses for your profession.

My profession? Afraid you are struggling with that one too me old mucker.

letsbehonest

This company must employ muppets for drivers, half of them cannot speak English properly or even read it properly, delivering to the wrong street address more often than not. Trying to contact Yodel is difficult. As this happens on a regular basis next time I will keep the parcel.

dacouch

letsbehonest wrote: »

This company must employ muppets for drivers, half of them cannot speak English properly or even read it properly, delivering to the wrong street address more often than not. Trying to contact Yodel is difficult. As this happens on a regular basis next time I will keep the parcel.

Ironic user name

[Deleted User]

the_lunatic_is_in_my_head wrote: »

Yodel are completely useless but the customer relations number is 0845 408 5410 (picked up quickly when I called).

This number is no longer working.

I've received an email from them, saying they attempted to deliver yesterday, and a calling card was left.

I don't know where the calling card was left, but it wasn't through my letterbox.

It's not even that big a package, just two electronic construction kits, that would easily fit through the letterbox.

sheramber

Call Yodel

Want to speak to us?

If you haven't found your answer on the website or you wish to speak to someone, you can call us on: 0844 755 0117 .

Please note calls cost 1p per minute plus your telephone company's network access charge.

Please have your parcel tracking ID ready.

Opening times:

Monday to Friday: 8am - 9pm

Saturday: 9am - 1pm

Sunday: Closed



Web Chat

Speak to our customer service team online

Our free webchat facility is the quickest and easiest way to contact our customer service team. You can also access webchat once you have tracked your parcel.

Opening times:

Monday - Saturday: 8am - 10pm

Sunday: Closed

https://www.yodel.co.uk/contact-yodel/

[Deleted User]

I tried ringing that number.

A recorded voice asked me a few questions (Tracking number, postcode etc.), then hung up on me. :mad:

sheramber

Bedsit_Bob wrote: »

I tried ringing that number.

A recorded voice asked me a few questions (Tracking number, postcode etc.), then hung up on me. :mad:

Try the webchat

[Deleted User]

sheramber wrote: »

Try the webchat

Was showing "Not available at this time. Try later".

I've sent them an email.

custardy

Bedsit_Bob wrote: »

Was showing "Not available at this time. Try later".

I've sent them an email.

which is standard for webchat when nobody is available.
Stick with it or go to Twitter would be my choices.

[Deleted User]

I don't do Twitter.