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Going to cancel o2/cpw line, is this the only way?

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Comments

  • suniil
    suniil Posts: 447 Forumite
    anybody managed to get a result with any of these address?
  • g33za
    g33za Posts: 706 Forumite
    Part of the Furniture Combo Breaker
    yes both my lines got cancelled on time... but I did write to both address.. the one they gave me on the phone and the portal way address advised above.
    ummm...
  • nanjo
    nanjo Posts: 199 Forumite
    I wrote to dunstable address and got confirmation of disconnection after one week:
    The Carphone Warehouse Ltd
    Reference 1006,
    PO Box 4316
    Dunstable
    LU5 5WG
  • i've just be giving this address to write to for o2 carphone warehouse
    disconection office 1006
    PO BOX 345
    unit 19
    southampton
    SO3 02NR
    anyone if this is a new one or if its still this one
    Disconnections
    1 Portal Way
    London
    W3 6RS
  • AMO
    AMO Posts: 1,464 Forumite
    I've just been given this address:

    Disconnection Request
    1006
    Disconnections
    PO Box 345
    Unit 19
    Southampton
    SO30 1NR

    AMO
  • Saeed
    Saeed Posts: 733 Forumite
    I phoned up regarding the 0844 saga to see if they would do me a better deal. I was not offered anything so I told them to cancel my contract with 30 days notice. The CSA said he couldn't cancel the contract and someone higher up will call me to discuss it. No one called me so I called them back a few days after and was told over the phone that my contract would be cancelled on 25 oct. I asked if I need to send a letter in and they said no!!! I wonder if one 25 oct they will deny the above and tell me I should have to send in a letter. They also would not give me a PAC over the phone...said I had to write in by letter!!! Will see what happens
  • Yeh I got that address,

    I summarised the experience on my website here actually, if it's any use.

    Can't post a link tho, Palpa.co.uk :)
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