Sueing T-Mobile

Butlers1982

Worry about the good things in your life for as long as you have them: Your health, your family and your friends. They won't last forever.

Nail on the head!

Ill go back to Apple one last time.....

gnasher18us

Good luck with whatever you decide to do,

from both myself and the Mrs (that's mine not yours).

Butlers1982

from both myself and the Mrs (that's mine not yours

Nice one mate,pmpl!

popadom

custardy wrote: »

"they still have to fix it"
forever?
read the thread,after 6 months its up to the OP to prove the inherent fault
it is up to 6 years

I did read the thread. No not forever, but up to six years. I know they have to prove it thats why i said get a report done.

Butlers1982

. I know they have to prove it thats why i said get a report done.

anyone had such a report done for a mobile phone?

arcon5

Any phone repair shop will do it for you.

[Deleted User]

I've heared the 'home' button can break due to dirt under the button. Yes, it can still get there with a cover on. There's also software reasons.

Have you tried some of the advice here? http://www.tipb.com/2011/01/04/tipb-bug-home-button-working-iphone/

Butlers1982

arcon5 wrote: »

Any phone repair shop will do it for you.

Know the cost?

ZenUK

It is reasonable to expect a premium phone to last longer than 13 months. If phone was part of your contract I would expect it to last the at least the full length without fault given reasonable wear and tear.

As suggested by arcon5 most local repair shops would be happy to produce an independent report detailing any faults (if any) on the Iphone. I would claim the cost of this from T-Mobile. It shouldn't be more than 30 pounds.

However before doing I would write a final letter warning T-Mobile unless they repair the Iphone you will also claim the cost of the report. Plus state the SOGA etc. Good template here CC in a T-Mobile Director as well as the Head of Customer Service

Butlers1982

However before doing I would write a final letter warning T-Mobile unless they repair the Iphone you will also claim the cost of the report. Plus state the SOGA etc. Good template here CC in a T-Mobile Director as well as the Head of Customer Service

Been back in touch with tmobile and they have repeatidly said its not their problem,i have quoted the soga and they keep saying go to apple.

Obviously the soga doesnt apply to tmobile????

Im so psd off with them,they do no care about the soga,it doesnt appky to them .

What can i do?? Its not worth it,the big companies just take the pi55



Its just like the banks,they dont give a monkeys about rules,they do what they want and the consumers can go to hell.

Martin lewis- maybe you could help with this???

Any experts out there that want to help me with this?