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Halifax UnAuthorised OD Fees

245

Comments

  • opinions4u
    opinions4u Posts: 19,411 Forumite
    MsBlonde wrote: »
    I just thought wow so this is how they make their money
    It is a fairly clear charge. £5 per day for each day you are in unauthorised overdraft.
    , talk about how to spiral something out of control, and help people get into more debt.
    That's why I suggested registering for mobile updates should this happen again.
    Just cannot see how they can honestly see £155 in charges is fair lol I thought there surely would be a maximum charge?
    There is a maximum charge. £5 a day. No more than £155 per calendar month.
    I guess If I don't pay it off pretty soon they'll add some more charges ontop of charges and then I will be in trouble
    It's grrowing by £5 a day.
  • When the bank charges revolt happened (fueled in part by this very website) this was one of the issues warned about by myself and others.

    Under the old 'rules' you'd have incurred a circa £35 fee for the payment made, a circa £25 fee for using an unauthorised overdraft, and a few pence debit interest (at circa 28.9% APR) for the 31 or so days.

    So...old rules = £60...new rules = £177

    As was said at the time...be careful what you wish for!

    Whats worse is I never claimed anything back from that lol so I lost out twice it seems lol
  • opinions4u wrote: »
    It is a fairly clear charge. £5 per day for each day you are in unauthorised overdraft.

    That's why I suggested registering for mobile updates should this happen again.

    There is a maximum charge. £5 a day. No more than £155 per calendar month.

    It's grrowing by £5 a day.

    Thanks for your prompt response.

    Don't think Halifax have mobile updates for cashcards? Will have to investigate. Think it's time to make a call and write a letter pleading poverty lol or something, or at least get them to freeze it so i can bring it back under control. =\ daunting!
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MsBlonde wrote: »
    Don't think Halifax have mobile updates for cashcards?
    You keep mentioning "cashcards". As I suggested earlier you don't have a cashcard account. You simply must have a 'current account' or a 'Reward current account', as these are the only one's making the £5 per day charge...

    http://www.halifax.co.uk/bankaccounts/current-accounts/
  • jalexa
    jalexa Posts: 3,448 Forumite
    MsBlonde wrote: »
    they didn't send me a letter about paying them honouring the directdebit.

    Though I am not informed on the issue I am very surprised. I note the "bank experts" haven't yet offered an opinion on that.

    Though a slightly different issue, I have just received an (immediate) letter about a standing order from my Halifax Reward account being unpaid. And as it happens there is not even a fee in such a situation.

    You need to address as a matter of urgency having your direct debits on a full service account rather than on an Easycash account (as you believe).
  • jalexa wrote: »
    Though I am not informed on the issue I am very surprised. I note the "bank experts" haven't yet offered an opinion on that.

    Though a slightly different issue, I have just received an (immediate) letter about a standing order from my Halifax Reward account being unpaid. And as it happens there is not even a fee in such a situation.

    You need to address as a matter of urgency having your direct debits on a full service account rather than on an Easycash account (as you believe).

    Yes sorry I have an Easycash account. It was advertise as a cashcard at the time of getting it, no overdraft, no cheques, visa electron card.

    They once paid a direct debit under £10 and didn't charge me extra for it nor for being overdrawn. I cleared that off and now this =\
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MsBlonde wrote: »
    Thats the thing, they didn't send me a letter about paying them honouring the directdebit.
    Then, assuming you have one of the accounts I suggested earlier, they seem to have breached condition 8.10

    http://www.halifax.co.uk/bankaccounts/pdf/Halifax-Current-Account-Terms-and-Conditions.pdf

    ...because, at one every 7 days, you should have had at least 5 or 6 letters by now!
  • You keep mentioning "cashcards". As I suggested earlier you don't have a cashcard account. You simply must have a 'current account' or a 'Reward current account', as these are the only one's making the £5 per day charge...

    http://www.halifax.co.uk/bankaccounts/current-accounts/

    I dont have any of those accounts, do they not even offer the Easycash anymore?
  • Then, assuming you have one of the accounts I suggested earlier, they seem to have breached condition 8.10

    http://www.halifax.co.uk/bankaccounts/pdf/Halifax-Current-Account-Terms-and-Conditions.pdf

    ...because, at one every 7 days, you should have had at least 5 or 6 letters by now!

    We have had a different postman for 3 weeks, he kept putting neighbours letters through my door and vica versa. However they didn't bring around any letters from halifax, like I said first I knew about it was this morning when i got a please pay now letter.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MsBlonde wrote: »
    I dont have any of those accounts, do they not even offer the Easycash anymore?
    Yes it's still available.

    If you're convinced you have the Easycash account, the same condition I referenced above is included in those T&Cs...

    https://www.halifax.co.uk/Easycash/pdf/HalifaxEyTandC.pdf

    However, I'm puzzled as to the scale of the charges incurred because they shouldn't be so high on an Easycash account.

    You need to call them, or let them call you...

    http://www.halifax.co.uk/bankaccounts/callback.asp
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