Acer Aspire 5535 - Black Screen

debitcardmayhem

Have you tried with a monitor attached (if there is one available)

donny-gal

Yes - I tried to a monitor and came back with no link - so put my own lappy on just to check the cable, and mine worked first time. So presuming no video output.

DG

debitcardmayhem

Did you press the Fn key and the key (LCD)/(_) (F8 on mine)

donny-gal

This has a black oblong and a white outline oblong on F5 and yes I did try it, and just to be sure any other F keys desperation sneaking in at this point:D
DG

GunJack

maybe a bit drastic, but get a screwdriver out and take the hdd out of it - it should then power up with a bootCD in it. Do the battery out/power lead out/hold on/off button for 30 secs first, and see how you go. Sounds like the hibernate file may well be corrupted and it's hanging the machine........

dominobeattie

have you found a solution to this problem yet?

worldwheeler

Had the black screen of death and no start up on a AA 5535 a couple of days ago. The machine is about three years old and is run on cable with no battery..
Tried all the fixes of holding power button 30sec, Fn Esc and power, etc ...but no joy. Removed the back disconnected HDD, wirelesscard, Ram, and the cooling fan with heat sink. Then cleaned old paste from CPU and GPU. Put new thermal paste on the CPU and GPU and placed 1.2mm copper shims on them before replacing the heat sink and fan. Didn't plug the fan in. Turned the machine on and left for 10 - 15mins. The heat sink had got hot. Reinstalled the HDD, Ram and wireless card while the heat sink cooled down, about 20mins.
Pressed the power button and away went the computer as if nothing was wrong. Did some checks and hit the restart option on power off a couple of times and it shut down and restarted fine. Then I shut it down and then tried to start it back up pressing the power button, argh black screen of death and no starting, just fan & HDD spin few a second or two and the rom clicks a few times, then nothing.
Checked on line and many said the no start is a failing BIOS and it needs to be falshed with a new bios on a USB stick. Went to Acet site download the bios and extracted the files. The online fixes say find file ending .fd and rename it zg586.fd (or something like that) put that file along with one other on the usb stick , put that in the broken laptop and it will bios boot from the stick and cure the problem.
ONLY, the bios from acer when extracted shows no .fd file or any other file in other online fixes, like DOS file. So I am back to having a broken laptop.
Anyone have any experience in fixing a 5535 and have any suggestions?

DarlingtonDave

When you start up the PC have you pressed either F8/F12 or delete key. One of these for any PC will be the default to enter bios. Just try each one over three starts and if still nothing then it sounds like the screen.

You can check by using a monitor cable from laptop to another monitor. connect blue video cable from laptop to monitor (if you don't have spare monitor go to a friends who has one) then boot laptop if you see something on monitor then it will confirm the screen is faulty.

If screen is faulty it can be the cable from screen to motherboard or screen itself.
Replacing screen is relatively easy and if you order from a good supplier it should come with cable to connect as well.

DarlingtonDave

Should have said another quick way to check th e laptop is to find somebody else who has a laptop. Remove the Hard drive from yours and remove it from theirs.
Put yours into their laptop and see if it boots up. If it does that shows your hard drive is fine and laptop screen needs replacing.

worldwheeler

DarlingtonDave wrote: »

When you start up the PC have you pressed either F8/F12 or delete key. One of these for any PC will be the default to enter bios. Just try each one over three starts and if still nothing then it sounds like the screen.

You can check by using a monitor cable from laptop to another monitor. connect blue video cable from laptop to monitor (if you don't have spare monitor go to a friends who has one) then boot laptop if you see something on monitor then it will confirm the screen is faulty.

If screen is faulty it can be the cable from screen to motherboard or screen itself.
Replacing screen is relatively easy and if you order from a good supplier it should come with cable to connect as well.

The laptop doesn't start. The fan and HDD whir for a second or two the DVD rom clicks a few times then nothing. Screen remains black. The bios has not been activated. It is not a screen problem.
I have taken the HDD out and read it from another laptop using a caddy. All the bios repair/recovery threads online say to reaname a .fd file from the Acer bios download but this file is simply not in the extracted files from the Acer download.
Looks like landfill will be the way forward and spend a few hundred on a product that has a shelf life of two or three years.