We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Acer Aspire 5535 - Black Screen
Options
donny-gal
Posts: 4,661 Forumite
in Techie Stuff
Hi folks
I am trying to help a neighbour whose grandsons have the above laptop. The older one put it to sleep, and when the younger one went to use the machine it would not wake up. They are worried sick as they have been told to look after it by Dad, but to be honest they do not appear to have done anything wrong.
I have been unable to get into anything, even tried connecting it to my monitor, and it behaves as if there is nothing connecting to it. Could it be the video chip has gone?
Thanks
DG
I am trying to help a neighbour whose grandsons have the above laptop. The older one put it to sleep, and when the younger one went to use the machine it would not wake up. They are worried sick as they have been told to look after it by Dad, but to be honest they do not appear to have done anything wrong.
I have been unable to get into anything, even tried connecting it to my monitor, and it behaves as if there is nothing connecting to it. Could it be the video chip has gone?
Thanks
DG
Member #8 of the SKI-ers Club
Why is it I have less time now I am retired then when I worked?
Why is it I have less time now I am retired then when I worked?
0
Comments
-
plug mains adaptor in wait a few minutes then see what happens0
-
This happened a few days ago, they let the battery die, and then I have re connected the mains and the same it looks like it will boot as the lights come on, but then nothing. DGMember #8 of the SKI-ers Club
Why is it I have less time now I am retired then when I worked?0 -
Anything plugged into USB Ports?4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy0
-
if you have been pressing a lot of buttons it may be worth attempting to start in safe mode. Also try it with the battery out running on mains adaptor.0
-
I will try with the battery out, but nothing in any usb ports nor anything in the cd tray. I cannot even get into the boot menu tried F2, F12, F8 but no response.
DgMember #8 of the SKI-ers Club
Why is it I have less time now I am retired then when I worked?0 -
OK tried with the battery out, and it gives me the green power light, and the on switch has lit up green, but that is it. DGMember #8 of the SKI-ers Club
Why is it I have less time now I am retired then when I worked?0 -
Take the battery out and leave the laptop for around 24hours that might sort the problem out.0
-
I advised that over the phone, and it has been done, and still no change. Starting to fear it will be the video chip on the motherboard. DGMember #8 of the SKI-ers Club
Why is it I have less time now I am retired then when I worked?0 -
Does the HDD light flash up on boot or does only the Power light come on?
If so then it appears that the HDD is not functioning - maybe it wasn't put to sleep properly and then was dropped (still on) and it has damaged the HDD.
EG. My laptop has: Power // Charge // HDD // Wireless LED's on it.Tech Savvy Student trying to help and learn
all while being Money Conscious0 -
hold down power button for 10 seconds!!
> . !!!! ----> .0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards