Disgruntled HP Touchpad owner

joannedl5

Whilst everyone else is excitedly rushing out to purchase a Touchpad at hugely reduced cost I am one of the unlucky people who purchased the Touchpad at full price less than 24 hours before HP decided to axe it.

Whilst other suppliers are offering a full refund or partial rebate, Argos are telling me that they will not be offering the same terms to its customers. I am absolutely gutted not to mention out of pocket left holding what is effectively a white elephant. if all I wanted was a portable PC i would have bought a netbook or laptop at half the cost.

is anyone else out there angry at not getting a refund?

abbyscuito

I expect there are more people like yourself, but it's not the fault of Argos that you bought it when you did.

joannedl5

helpful comment thanks! Who should be held accountable then? I researched touchpad right up until the day I bought it and the information alluded to services that are no longer available therefore it is no longer fit for the purpose it was bought for!

custardy

joannedl5 wrote: »

helpful comment thanks! Who should be held accountable then? I researched touchpad right up until the day I bought it and the information alluded to services that are no longer available therefore it is no longer fit for the purpose it was bought for!

well why should anyone be accountable?
if as you say you researched right up to 24 hours before buying
how didn't you know?
I saw blogs/forum posts(and Im not in the market) about the US price drop and that it would be coming to the UK soon

fluffnutter

joannedl5 wrote: »

Who should be held accountable then?

No one, I'm afraid. Just one of those unfortunate things.

As an aside, Hewlett Packard are gits. Never buy anything from then again.

joannedl5

I bought it before the price drop was announced the day before. Again thank you for useful comment.

fluffnutter

joannedl5 wrote: »

I bought it before the price drop was announced the day before. Again thank you for useful comment.

What would you deem useful? Unfortunately it's one of those things and no one's accountable. I can understand that's not what you want to hear, but we can't offer you anything else.

custardy

joannedl5 wrote: »

I bought it before the price drop was announced the day before. Again thank you for useful comment.

you bought it before the UK price drop
the US price drop was announced before that
sorry that anything that doesn't agree with bis useful
perhaps you wold be better setting up your own site if you arent interested in anyone else's views?

joannedl5

fluffnutter wrote: »

No one, I'm afraid. Just one of those unfortunate things.

As an aside, Hewlett Packard are gits. Never buy anything from then again.

I'm not happy with that other retailers are offering refunds which suggests they believe there is a need to compensate customers.

joannedl5

custardy wrote: »

you bought it before the UK price drop
the US price drop was announced before that
sorry that anything that doesn't agree with bis useful
perhaps you wold be better setting up your own site if you arent interested in anyone else's views?

I bought it before us pricedrop!

custardy

joannedl5 wrote: »

I'm not happy with that other retailers are offering refunds which suggests they believe there is a need to compensate customers.

well vote with your feet in future
I have had good and bad service on similar issues in the past.
those experiences dictate who gets my business in future